office administrator executive assistant resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Skillful and dynamic professional with demonstrated success managing office operations and delivering comprehensive, executive-level support with a keen focus on enhancing efficiency and achieving organizational goals/objectives. Demonstrated expertise in managing business operations with competing priorities, ensuring smooth workflow of business, and directing teams for timely completion of operations. Ethical and reliable in building/working with cross-functional teams to ensure adequate problem-solving with effective solutions and service excellence. Skilled coordinator planning a variety of large, organization-wide events ensuring budgetary confines are met. Articulate communicator, adept at multi-tasking, performing in fast-paced, high-pressure environments, and exhibiting exemplary leadership qualities. Self-motivated and adaptable individual, with a desire to constantly learn, evolve, and succeed.

  • Data Management
  • Scheduling
  • Operations Management
  • Project/Program Management
  • Customer Service
  • Office Management
Work History
08/2021 to 03/2022
Office Administrator/Executive Assistant Farm Lancaster, NY,
  • Multi-faceted role supporting all aspects of the business, providing support to COO, CFO and CEO
  • Oversaw routine administrative functions in human resources, records management, occupational health and safety, and fulfilled all receptionist and clerical duties
  • Key Achievements/Contributions:
  • Maintained filing systems and data entry to include all ERP entries for legal contracts/agreements
  • Booked travel arrangements and conference registration for all business affairs across the company
  • Received and executed purchase orders; managed email and phone correspondence to ensure confirmation and receipt of all items
  • Oversaw office inventory activities by comparing vendor prices for optimal savings as well as ordering and receiving all shipments
  • Established workflow processes monitored daily productivity and implemented modifications to improve overall performance of personnel
  • Sourced vendors for special project requirements and negotiated contracts.
08/2018 to 08/2021
Recruiting Operations Manager Facebook Los Angeles, CA,
  • Provided administrative support to Commander and assisted in strategic initiatives for seamless Air Force operations
  • Steered significant efforts in planning and monitoring recruiting programs, personnel, training, and equipment to achieve efficient and economical recruitment programs
  • Key Achievements/Contributions:
  • Led and mentored 11-member team by delivering quality leadership with keen focus on attaining key business metrics and continuous improvement initiatives
  • Managed $1.9M annual budget; delivered in-depth knowledge and expertise to negotiate with vendors regarding supplies, utilities, and other expenses for 70 personnel in over 30 offices spanning Southern California and the Pacific
  • Accelerated overall operational efficiency and compliance of 23 programs by establishing and enforcing organization policies
  • Provided high level of administrative competence as approving official for all travel by overseeing $570K budget and 415 trips annually
  • Secured 223 to delayed entry program applicants (the most of any Air Force recruiting unit) by supervising recruiting production through the pandemic
  • Implemented 360 recruitment process to interview, hire, and onboard civilian personnel
  • Provided insightful direction to establish training programs for improving employees' efficiency.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Assisted in recruiting, hiring and training of team members.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
01/2014 to 01/2018
First Line Supervisor of Aircraft & Mechanics UNITED STATES AIR FORCE City, STATE,
  • Demonstrated dynamic leadership qualities by leading and training personnel to support aircraft and aerospace equipment sustainment and operations
  • Identified trends/initiated and executed corrective action plan to coordinate key logistics requirements for supporting aircraft operations and analyzing maintenance indicators
  • Utilized high level of procedural knowledge and expertise to assess unit capability and advise senior leadership
  • Key Achievements/Contributions:
  • Displayed leadership stature by leading 248 personnel while balancing workforce availability and skill level with operational requirements
  • Achieved 90.6% pass rate (the best in the unit) by administering 12.3K maintenance tasks with 491 quality assurance inspections
  • Increased output by 23% through identified aircraft scheduled maintenance gaps and reflowed scheduled
  • Administered production for fleet of 25 aircraft as well as developed and implemented flying and maintenance schedules to ensure operational excellence
  • Attained highest quality assurance rating in agency by leading and managing compliance program
  • Oversaw various tasks including leading a USAF Audit Agency trial spare equipment account review, validating $11.6M program, and setting benchmarks for enterprise.
Expected in to to
MA: Emergency & Disaster Management
Expected in to to
BS: Environmental Science & Natural Resources
Additional Information
  • AWARDS , Leadership Awards, Lance P. Sijan, Company Grade Officer of the Year Logistics/Maintenance Awards, General Lew Allen, Maintenance Professional of the Year Decorations, Air Force Commendation Medal x3 | Air Force Achievement Medal x2 …continued…

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Resume Overview

School Attended


Job Titles Held:

  • Office Administrator/Executive Assistant
  • Recruiting Operations Manager
  • First Line Supervisor of Aircraft & Mechanics


  • MA
  • BS

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