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Office Administrator Resume Example

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OFFICE ADMINISTRATOR
Professional Profile

Organized administrative professional with hands-on experience supporting business areas such as customer satisfaction, office efficiency, and data-management. Collaborative team player with strong communication, decision-making and time management abilities.

Qualifications
  • Computer proficiency
  • Inventory control
  • Self-directed
  • Time management ability
  • Ability to prioritize
  • Spreadsheet development
  • Meticulous attention to detail
  • Advanced MS Office Suite knowledge
  • Legal administrative support
  • Billing and coding
Relevant Experience
Administration
  • Answered multiple phone lines, transferred calls to corresponding departments, filed confidential client documments, as well as assisting office Branch Manager. 
Scheduling
  • Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers.
Data Organization
  • Improved office organization by compiling monthly financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Multitasking
  • Demonstrated proficiency in telephone, e-mail, fax and front-desk reception within high-volume environment.
Customer Service
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
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Experience
02/1753
Office Administrator Bedrock Management Solutions － Woodstock, GA
  • Oversaw budgeting process for 8 assigned properties.
  • Compiled and conveyed all operational and financial data to the Director of Operations.
  • Updated tenant and unit information to keep current in housing database.
  • Disbursed petty cash on an as-needed basis to engineering staff and property personnel.
  • Audited 8 work plans and offered recommendations for improvements.
  • Reduced time and costs and increased efficiency by introducing new accounting procedures.
  • Verified details of transactions, including funds received and total account balances.
  • Suggested process improvements to secure prompt and regular receipts for the organization.
  • Coded the general ledger and processed vendor invoice payments.
  • Revamped accounting quality system to prepare for important audits.
Legal Intake Coordinator/Legal Secretary Ghanouni Teen & Young Adult Defense Firm － Woodstock, GA
  • Utilized Critical Thinking skills to triage every potential new client's case matter to assist with their Criminal Defense case.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Organized and maintained law libraries, documents and case files.
  • Photocopied all correspondence, documents and other printed materials.
  • Processed and distributed invoices to bill clients.
  • Maintained the master calendar for client appointments and court appearances.
  • Assisted in maintaining department attorney personnel files with the utmost confidentiality.
  • Coordinated and scheduled meetings and telephone conferences.
Office Administrator/ Loan Officer Assistant (LOA) WR Starkey Mortgage － Savannah, GA
  • Assisted senior-level credit officers with complex loan applications.
  • Performed daily maintenance of the loan applicant database.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Researched insurance information and flood certificates.
Education
2012
GED Savannah Technical College － Savannah, GA
Skills
 Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Grammar, Internet Research, Letters and Memos, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Travel Arrangements, Travel Booking.
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Resume Overview

Companies Worked For:

  • Bedrock Management Solutions
  • Ghanouni Teen & Young Adult Defense Firm
  • WR Starkey Mortgage

School Attended

  • Savannah Technical College

Job Titles Held:

  • Office Administrator
  • Legal Intake Coordinator/Legal Secretary
  • Office Administrator/ Loan Officer Assistant (LOA)

Degrees

  • GED

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