office administrator resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Experienced administrator, highly skilled at administering business needs. Possesses more than 10 years of experience coordinating operations needs and providing administrative support to improving team productivity and reduce costs.

High-energy with proven leadership, critical thinking and project management. Experienced in managing clerical requirements of any office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.

Outgoing with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Detail-oriented Office Administrator with commensurate experience. Leveraging strong negotiating abilities to secure compensable results in account collections, vendor contracts and talent acquisition. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.

  • Staff Training
  • Report Preparation and Analysis
  • Inbound Phone Call Handling
  • Team Management
  • Office Management
  • Payroll Preparation
  • Workforce Management
  • Preparing Exhibits
  • Maintaining Office Records
  • Employee Motivation
  • Inquiry Requests
  • Job Bidding
  • Financial Records and Processing
  • Error Resolution
  • Accuracy Improvements
  • Office Reception
  • Problem-Solving Techniques
  • Permitting Requirements
  • Proficiency in Microsoft Office
  • Correspondence Writing
  • Accounts Payable and Accounts Receivable
  • Special Requirements
  • Business Correspondence
  • Personnel Engagement
  • Office Supplies and Inventory
  • Friendly and Relatable
  • Financial Approvals
  • Administrative Arrangements
  • Record Releases
  • Meeting Coordination and Support
  • Office Equipment Management
  • Travel Coordination
  • Information Updates
  • Administration and Operations
  • Database Maintenance
  • Workflow Charts
  • Leadership and Change Management
  • Patient Registration
  • Overcoming Obstacles
  • Managing Public Relations
  • Informational Packets
  • Volunteer Relations
  • Medical Billing and Collections
  • Research and Analysis
  • Confidence and Drive
  • Project Requirements
  • Reminder Calls
Work History
Office Administrator, 07/2014 to 06/2021
Syneos Health, IncSaginaw, MI,
  • Supported office manager with proactive correspondence management, document coordination and customer relations.
  • Interacted with customers by phone, email or in-person to provide information.
  • Reconciled account files and produced monthly reports.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Produced high-quality communications for internal and external use.
  • Delivered clerical support by handling range of routine and special requirements.
  • Organized, facilitated and participated in community service efforts.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Assisted with coordination and hosting of company events.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Project Manager, 06/2008 to 06/2014
Manhard Consulting, LtdDallas, TX,
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Maintained relationships with material vendors to lower costs and diversify capabilities.
  • Developed and initiated projects, managed costs and monitored performance.
  • Updated operational methods and oversaw accounting procedures for improved efficiency.
  • Maintained compliance with regulatory parameters in complex projects with overlapping policies.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Accelerated progress by continually reviewing performance, budgets and project timelines.
  • Modified and directed project plans to meet organizational needs.
  • Planned, designed and scheduled phases for large projects.
Services Specialist, 11/2003 to 11/2010
SalsifyPhiladelphia, PA,

Informed customers of service specials, completion times and service expenses to provide exemplary customer service.

  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Documented problems and corrective actions to maintain records.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Wrote and revised maintenance procedures.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Executed tasks within time and budget constraints.
: Early Childhood Education, Expected in
Ohio State University - Columbus, OH,
  • Professional development completed in Classroom training.
  • CPR Certified
High School Diploma: , Expected in 07/2004
Galion High School - Galion, OH

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Resume Overview

School Attended

  • Ohio State University
  • Galion High School

Job Titles Held:

  • Office Administrator
  • Project Manager
  • Services Specialist


  • High School Diploma

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