office administrator resume example with 1+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Websites/Profiles
linkedin.com/in/glory-Claire-a03653219
Skills
Human resource management skills.
Projects management.
Project Planning.
Reporting and Documentation.
Office Administration.
Customer Engagement.
Personnel Records Maintenance.
Human Resources Support.
Office Supply Management.
Team Player.
Profound knowledge of banking products and procedures.
Possess high standard of customer service.
And retention skills.
Good interpersonal and communication skills.
Proficient in MS-Word, Excel, Power point, Publisher, Outlook, Access, Internet, basic installation & maintenance.
Detail oriented and flexible.
Computer Literacy
Payroll Administration
Education and Training
Expected in 10/2021 to to Bachelor of Commerce (BCOM) | Corporate FinanceUniversity of Dar Es Salaam, Dar Es Salaam, Tanzania, GPA:
Summary
Experienced, Multi-skilled and Motivated professional excellent in leadership, project management, human resource assistance and problem-solving abilities developed over years of progressive administrative experience. Well-versed in managing diversified office administrative functions, providing team support, supporting pre-employment staffing and on-boarding processes and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Experience
05/2022 to CurrentOffice AdministratorCaliber Collision | Stockton, , Tanzania
Act as the first point of contact by performing customer service tasks such as answering phone calls, sending emails to clients and handling clients concerns and complaints
Schedule regular reports, meetings and keep track of timely reports and meeting completion
Reviewing and approving supply requisitions, office supplies procurement and keeping track of receipts of office expenses and expenses incurred by executives
Recording daily incoming and outgoing transactions and providing reimbursements to employees for work-related expenses
Approving, maintaining and taking regular inventory of office and warehouse supplies.
Processed financial documents, contracts, expense reports and invoices.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Reviewed completed work to verify consistency, quality and conformance.
Replenished office supplies, placing new orders for restocking to maintain inventory.
10/2021 to 05/2022Junior Project ExecutiveIncrementum East Africa | City, , Tanzania
Plan, organize and manage internal projects and their implementation to meet scope, time and budgetary expectations as well as expected outcomes
Coordinating events and scheduling appointments for supervisors and employees
Managing staff records for NSSF and WCF and follow up on relevant receipts
Managing all documentations including meeting reports, employees’ contracts and clients’ contracts
Recruiting, hiring, managing training and development initiatives for employees and overseeing fair benefits and compensations
Welcoming new employees, providing employees with all relevant documentation needed, like paperwork, employee benefits and office policies
Analyzes work plans and schedules and develops project progress and status reports
Coordinate and facilitate project meetings
Responsible for preparing project budget costs as per KPI target’s requirements and time frames
Develop and distribute timely meeting minutes, to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time
Accountable for timely project completion and delivery.
Purchased equipment and raw materials to prevent shortages and delays.
Assessed financial expenses and determined appropriate budgets.
08/2020 to 10/2020Operations Officer (Internship)Azania Bank Ltd | City, , Tanzania
Processed transmission of funds as well as incoming transfers through EDMS (Electronic Documents Management System).
Ensured that financial, legal or administrative requirements and regulations were complied with.
Received cash and cheque deposits, raised internal vouchers and carried out the appropriate entries as per approval.
Paid out and recorded cash transactions (including forex) in accordance with the set procedures such as teller cash payout limits and proof of identity.
Performed telling duties (which include cash receipts and cash pay out to customers), maintained till balances and handled ATM duties
Ensured timely posting in accounts and availability of float at all times.
Accomplishments
Developed relationships with new clients while working in Incrementum and added a value of income by 3%.
Consistently maintained high customer satisfaction ratings.
Managed timely completion of projects and successful handling of projects from initial phase to the last phase.
Negotiated with vendors, saving company less costs annually.
Introduced and implemented unused programs that were highly effective and significantly impacted efficiency and improved operations (Including the use of Manager accounting program, NSSF, WCF and administrative programs).
Ensured accurate documentations and administrative duties including supporting the overall operations of the team.
Maintained satisfactory delivery of banking products and marketing services in Azania and Incrementum by forging good customer/client relationship, realizing overall increase in customer satisfaction and cost efficiency.
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