Outgoing Office Administrator with 7+ years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Skills
Motivational Leadership
Staff Scheduling
Time Management
Report Preparation and Analysis
Microsoft Office
Multitasking and Organization
Handling Complaints
Regulatory Compliance
Customer Service
Decision Making
Appointment Scheduling
Office Management
New Hire Orientation
Maintaining Accounting Ledger
Planning Events
Payroll Administration
Multitasking and Prioritization
Documentation and Recordkeeping
Spanish Fluency
Accounts Payable and Receivable
Verbal and Written Communication
Goal Setting
Database Maintenance
Attention to Detail
Mail and Package Distribution
Customer Service Management
Honesty and Integrity
Friendly and Relatable
Confidence and Drive
QuickBooks
Experience
Office Administrator, 03/2018 - 06/2022 Sparks – Los Angeles, CA,
Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Received and routed incoming calls and correspondence to promote timely communication.
Maintained office supplies inventory by checking stock and ordering new supplies.
Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
Screened visitors and directed to specific location for office safety.
Produced and distributed memos, newsletters and other forms of communication.
Transcribed documents and maintained high levels of accuracy.
Made travel arrangements and reservations.
Maintained organized filing system of paper and electronic documents.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Ordered office supplies to purchase items and maintain appropriate levels.
Drafted agendas, meeting notes and other documents to enhance collaborative process.
Assisted with accounts receivable and accounts payable functions.
Scheduled meetings and sent invitations specifying time and location.
Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Greeted visitors and directed to appropriate location or person.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Managed staff calendars and coordinated travel, meeting and hotel accommodations.
Sent and distributed mail and parcels.
Managed multiple calendars and contacts using computer software.
Monitored office equipment and scheduled repairs.
Created and updated spreadsheets to track and report data.
Processed payroll and submitted direct deposits using accounting software.
Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Processed financial documents, contracts, expense reports and invoices.
Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Receptionist, 06/2017 - 03/2018 College Hunks Hauling Junk And Moving – Omaha, NE,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Scheduled and confirmed appointments and meetings for management team.
Updated and recorded customer or client information to maintain accounts.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Handled payment processing and provided customers with receipts and proper bills and change.
Answered office phone and emails to schedule appointments, answer questions and document information.
Greeted incoming patients and verified paperwork to manage smooth intake processes.
Pulled and organized requested documentation.
Maintained front office cleanliness and organized supplies to increase productivity.
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