Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Organized experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Collaborative team player with strong communication and time management abilities.
Skills
Quality control
Constant Contact
Workforce Management
Leadership
Multitasking
Scheduling and calendar management
Accounts payable and receivable
Data entry
Office supply management
Publisher
Quickbooks
Office equipment proficiency
Microsoft Office expertise
Experience
10/2013 to Current
Office AdministratorIvalua – New York City, NY,
Interact professionally with members & clergy by answering questions and responding to phone and email inquiries.
Create and publish monthly newsletter to keep members informed of upcoming events
Manage office inventory and place new supply orders.
Receive, sort and organize incoming letters and packages.
Produce and mail annual tax contribution letters
Produce donation acknowledgement letters
Review and pay invoices and monthly utility bills
Produce reimbursement checks in QuickBooks
Keep current with maintenance and building inspections
Prepare and make daily bank deposits
Maintain member database by recording payments and adding new members and deleting resigned members
Serve as administrator to clergy by scheduling meetings, relaying messages and creating correspondence
04/2008 to 04/2020
Extractions Clerk/ Tax ReturnsBallston Spa National Bank – Burnt Hills, NY,
Checked completeness of information when processing tax documents.
Worked successfully with coworkers to address issues related to tax documents received.
Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Balanced checks to vouchers
01/2001 to 04/2005
Assistant Branch ManagerNew Alliance Bank/ Savings Bank Of Manchester – City, STATE,
Maintained confidentiality of bank records and client information, directed specific questions to appropriate branch personnel and exceeded customer service satisfaction ratings.
Handled daily team scheduling and properly staffed shifts.
Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
Completed monthly audits and managed overdraft reports.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Monitored daily operations and supported Branch Manager in necessary duties.
01/1998 to 01/2001
Bank Teller SupervisorFirst Federal Savings & Loan – City, STATE,
Supplied tellers with coin and currency.
Verified amounts and integrity of every check or funds transfer.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Maintained optimal financial controls by securing funds and making accurate transactions.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Managed and balanced cash vault, audits and general ledger accounts.
Verified transactions involving cashier's checks, money orders and account transfers.
Maintained current and accurate cash balances
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Generated reports and notification letters to distribute to account holders.
Education and Training
Expected in to to
Associate of Science: General Studies Manchester Community College - Manchester, CT GPA:
Expected in to to
Bachelor of Arts: Psychology Central Connecticut State University - New Britain, CT GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.