Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable administrator with strong ability in communication and leadership. Highly organized, proactive and punctual with team-oriented mentality. Take-charge professional delivering executive support to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, computer operation, data entry, payroll and scheduling. Recognized for exemplary customer service and team collaboration.

Skills
  • Inventory and supply oversight
  • Operation of computer systems including Excel, Word, Telescale etc.
  • CRM and office management software
  • Scheduling and calendar management
  • Data entry
  • Administrative management
  • File and data retrieval systems
  • Accounts payable and receivable
  • Communications
  • Supervision
  • Planning and coordination
  • Inventory management
Experience
Office Administrator Coordinator, 06/2019 to Current
Bronson Battle CreekKalamazoo, MI,
  • Performed scheduling & payroll accounting duties for office staff.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Recruited and hired talented team members, boosting department skills and expertise in areas of records and file management and Truck Scale operation.
  • Ordered office equipment and supplies after researching vendors and obtaining quotes.
  • Onboarded team of 4 administrative staff members, delivering consistent coaching in job tasks.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
  • Scheduled maintenance for office equipment to keep machines operating efficiently.
  • Trained multiple employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Mitigated regulatory risks by guaranteeing program requirements adhered to OSHA compliance standards.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Organized and maintained documents, files and records.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Medical Assistant/Certified Phlebotomist, 05/2015 to 11/2020
Garfield County Hospital DistrictCity, STATE,
  • Ordered and received disposable supplies and created SAP purchase orders.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Performed imaging, transcription and verifying tasks to keep office workflows running smoothly.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Completed clinical documentation in accordance with agency guidelines.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Installed and calibrated biomedical equipment to maintain accuracy levels.
  • Requested scripts from doctors and verified insurance and coding.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Printed and filed examination data records according to HIPAA patient standards.
Telecommunications Specialist, 08/2009 to 08/2013
Northwest Communications Co-OpCity, STATE,
  • Managed multiple projects and tasks simultaneously while managing client expectations.
  • Worked within web content management systems.
  • Routed cables and trunk lines from entry points to specified equipment, following diagrams.
  • Installed telecommunications and computer hardware, software, programs and applications to initiate functional operation.
  • Reviewed work orders and communicated with prior shift to assess work needs for day.
  • Verified sales orders before loading and unloading merchandise.
  • Greeted visitors and assisted by answering general questions and directed to desired office.
  • Updated the personnel directory to ensure that all information, including telephone extensions and employees was current.
  • Documented messages left by callers and delivered vital information to intended employees.
  • Called clients to leave voicemail reminders of appointment date and time.
  • Connected incoming calls quickly using multi-line telephone system to keep hold times under 30 seconds.
  • Logged telephone system outages and problems to on-call staff for swift repairs.
  • Assisted staff with clerical duties, including sorting mail and relaying and documenting incoming messages and data.
  • Dispatched urgent and non-urgent messages to staff members via chat, email and voice mail.
  • Worked answering service call system, typically responding to 500 + calls within 8 hours.
Education and Training
: Nursing Assistance, Expected in
Walla Walla Community College - Clarkston, WA,
GPA:

Completed Certification Course in Nursing Assistance

Studied Biology and Microbiology

High School Diploma: , Expected in
Kendrick High School - Kendrick, ID,
GPA:
Certifications
  • First Aid/CPR
  • Certified Nursing Assistant
  • Certified Medical Assistant- Phlebotomist
  • LS-Rad Tech

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Resume Overview

School Attended

  • Walla Walla Community College
  • Kendrick High School

Job Titles Held:

  • Office Administrator Coordinator
  • Medical Assistant/Certified Phlebotomist
  • Telecommunications Specialist

Degrees

  • Some College (No Degree)
  • High School Diploma

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