Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Well-organized Administrative professional bringing excellent multitasking abilities.


Processing expenses

  • MS Office
  • Quick Books
  • SalesForce
  • Excel
  • Business administration
  • ADP Payroll
  • Office administration
  • Administrative support
  • AS400
  • Quick Books Point of Sale
  • Accounts Payable and Recievable
  • Managing Office Supply Inventory
  • Mail handling
  • Office management
Work History
06/2018 to Current Office Administrator Law Finance Group | Mill Valley, CA,
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to sales department.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Accepted all payment transactions including cash, check, and credit card payments.
  • Processed and mailed payoff checks for trade-ins and new inventory.
  • Stocked in new inventory into Dealer Socket
  • Created and Transferred profit and loss reports to an excel spreadsheet to configure monthly sales commission for payroll.
  • Worked closely with Dealer Track for all title work transactions including duplicate titles.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Worked closely with Wild Life and Fisheries on transferring boat registrations.
  • Managed time sheets and submitted payroll for employees using ADP.
  • Managed all Accounts Receivable and Payable.
  • Submitted applications for potential customers to lenders.
  • Created, prepared, and sent out new customer contracts and documents to lenders.
  • Worked closely with owners and sales department.
  • Quoted, submitted payment, and cancelled AUL Warranties and Gap Insurance.
  • Printed sales tax reports monthly to calculate taxes for parts sold and remitted payment for parish and state taxes.
  • Prepared and printed all new customer documents on sold vehicles using Dealer Socket.
  • Contract signing with new customer.
  • Purchased office supplies monthly online or in store.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Prepared and submitted daily deposits.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
08/2017 to 05/2018 Outside Sales Representative Bakersfield Pipe & Supply | Ventura, CA,
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Built relationships with customers and community to promote long term business growth.
  • Met existing customers to review current services and expand sales opportunities.
  • Presented information to customers, peers and all levels of management.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Worked independently with minimal supervision.
  • Completed all call reports, paperwork by required deadlines.
  • Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
  • Registered new dealers.
  • Attended weekly sales meetings.
  • Took in all forms of payment such as cash and checks.
  • Took in and completed title work.
  • Worked on If's after the sale to get cars sold.
06/2008 to 06/2017 Dealer Administrator Iaa Inc | Lubbock, TX,
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
  • Submitted potential customer applications to our cooperate office.
  • Contract closing with new customers.
  • Scanning checks daily and submitted deposits.
  • Printed and signed checks.
  • Monthly title audits.
  • Worked closely with internal auditor for problem solving.
  • Booked out and Floored cars.
  • Acquired vehicle values daily on units to floor.
  • Built close relationships with dealers to help manage their floor plan account.
  • Reached out to potential customers for new business and saved information in Sales Force.
  • Vehicle inspections.
  • Made collection calls on past due units.
  • Calculated and posted curtailments and payoffs.
  • FedEx, UPS, and Us mail.
  • Created new filing system.
  • Scanned all incoming titles and legal documents.
  • Worked closely with other branches.
10/1997 to 05/2005 Title Clerk Manheim Lafayette Auto Auction | City, STATE,
  • Processed and completed all title work for Buyer and Seller transactions.
  • Posted title and payment transactions into the AS400.
  • Prepared and Processed all Repo paperwork for potential and sold units.
  • Verified free-and-clear title issues, odometer readings and VIN numbers to finalize sold units.
  • Entered title and vehicle information into AS400.
  • Coordinated price adjustment between buyers and sellers.
  • Checked accuracy and completeness of all title work.
  • Rejected unacceptable title work/documents.
  • Called customers daily for payment, late titles, titles received, etc.
  • Took in all forms of payment for sold vehicles such as cash and checks.
  • Registered new dealers.
  • Kept organized title filing system.
  • Sent out and received Mail, Registered Mail, UPS, FedEx, etc.
Expected in 05/1995 Diploma | Acadiana High School, Lafayette, LA GPA:

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School Attended

  • Acadiana High School

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  • Outside Sales Representative
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