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office administrator resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

High-energy person with proven leadership, critical thinking and project management abilities gained during 10-year administrative career. Experienced in managing clerical requirements of logistics office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets. In previous years was employed as CNA and that experience evolved into a passion. I am currently working as an administrative assistant while looking to rejoin the medical field, seeing that my true passion is medicine and am looking forward to a new start.

Skills
  • Relationship building
  • Exceptional interpersonal communication
  • Verbal and written communication
  • Efficient multi-tasker
Work History
09/2018 to Current Office Administrator Sonoco Products Co, | Munroe Falls, OH,
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Delivered clerical support by handling range of routine and special requirements.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Supported the Sales team with proactive correspondence management, document coordination and customer relations.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
  • Booked flights, car rentals and hotel accommodations for business travel for all of the management teams.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
09/2011 to 12/2017 Administrative Office Manager Maxsent | Helena, MT,
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coordinated internal company-wide meetings, executive committee meetings, conferences and staff meetings.
  • Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
  • Developed and implemented policies and procedures and scaled for growth.
  • Coordinated with office head to establish and monitor operating budget.
  • Assisted office head in planning and execution of office renovation by coordinating movement of office furniture, files and employees during construction.
  • Designed office space and worked with construction and utility contractors.
  • Maintained extensive investment files and all archives for all managed funds.
11/2005 to 05/2008 Certified Nursing Assistant Columbine Health Systems | Loveland, CO,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
Expected in 06/2022 to to Associate of Science | Nursing Goodwin College, East Hartford, CT GPA:
Expected in 05/1999 to to High School Diploma | Claire High School, Claire, TX GPA:
Expected in 07/2022 to to | Certified Nursing Assistant License Certification , Certification # CTME91313195E, GPA:
Certifications
  • CNA - Certified Nurse Assistant

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Resume Overview

School Attended

  • Goodwin College
  • Claire High School
  • Certified Nursing Assistant License Certification

Job Titles Held:

  • Office Administrator
  • Administrative Office Manager
  • Certified Nursing Assistant

Degrees

  • Associate of Science
  • High School Diploma

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