Office Administrator Resume Example
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Mirna
Berdugo
Professional Summary
Talented Administrative professional with a background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel, and QuickBooks software. Leveraging nearly 10 years of excellence in customer services and office settings, that have enabled me to help new businesses start from the ground up.
Skills
- Financial services support
- Meeting coordination
- Inbound phone call handling
- Interpersonal communication
- QuickBooks
- Customer service
- MS Office
- Bilingual Spanish/English
- Public Notary
Education
Moreno Valley High SchoolCityHigh School Diploma
Work History
Company Name- Office Administrator
City, State01/2019 - Current
City, State01/2019 - Current
- Reconciled account files and produced monthly reports to keep the owner informed about office operations.
- Supported the owner with effective correspondence management, document coordination, and customer relations.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
- Liaised with an assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Managed payroll for the organization.
- Checked figures, postings and accounting documents for correct entry, mathematical accuracy, and proper coding.
- Monitored all incoming contracts and service agreements for correct pricing and information.
- Liaised with estimating team to gain knowledge of pricing and contracts to facilitate invoicing.
- Applied mathematical abilities on a daily basis to calculate and check figures in all areas of accounting systems.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Calculated discounts, percentage allocations, and credits and spearheaded process improvements to secure prompt and regular receipts for the organization.
- Reviewed time and attendance records to identify billable items.
- Input financial data and produce reports using Quickbooks.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Company Name- Lead Office Administrator
City, State08/2013 - 04/2019
City, State08/2013 - 04/2019
- Developed and updated tracking spreadsheets using Quickbooks.
- Completed daily accounting tasks including tracking funds, preparing deposits and reconciling accounts.
- Ran any errands necessary that included making bank deposits to various locations, picking up checks and the mail, and purchasing office supplies.
- Delivered friendly assistance with new hires throughout the interviewing and hiring process.
- Recruited and screened qualified potential employees.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Completed weekly payroll for company employees, including calculating taxes, vacation and sick time.
- Processed quarterly and annual payroll taxes.
- Collected, organized and executed contracts with customers ensuring all required paperwork was provided in order to expedite payments.
- Maintained proper billing for customers - monthly invoices, progress payments, time and material work, and COD invoicing.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Posted high volume of monthly payments, performed research, tracked misapplied payments, prepared monthly reporting and trained new associates.
- Applied mathematical abilities on a daily basis to calculate and check figures in all areas of accounting systems.
- Input financial data and produce reports using QuickBooks and Microsoft Excel.
Company Name- Administrative Assistant
City, State01/2012 - 12/2018
City, State01/2012 - 12/2018
- Help out job seekers fill out the proper paperwork and collect proper documentation.
- Kept customer and vendor information up to date.
- Paid employees and compiled payroll information by managing payroll preparation,
completing reports, and maintaining records. - Designed systems to maintain payroll information using Microsoft Excel.
- Submitting payments on weekly basis for Payroll Taxes and Quarterly Taxes.
- Updating and maintaining payroll guidelines, policies, and procedures
- Disciplining and praising employees; along with distributing employee checks.
- Assist in coordinating subcontract paperwork with the office manager that included but not limited to: Insurance Certificates; DAS140, DAS142; Training Fund Contributions.
- Submit and keep up-to-date Certified Payroll Reports and Non-Performances reports using a variety of systems including LCP Tracker, OCPS, and DIR websites.
- Completed legal documents such as mechanic liens and stop notices.
- Notarize Waivers and any other documentation needing Jurats/Acknowledgments.
Company Name- Cahsier
City, State12/2010 - 02/2012
City, State12/2010 - 02/2012
- Provide customers with fast, friendly, accurate and safe service.
- Contact the Head Cashier or other members of management if customer needs are not met.
- Monitored and maintained theSelf-Checkout area and/or processes return transactions, as assigned.
- Pursues product knowledge to provide customers with information and identify selling opportunities.
- Offer a friendly greeting, smile and make eye contact with customers
- Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
- Request for money increase when register is low in change/dollar bills.
- Maintain workstation clean and organized
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Ensure every customer has proper proof when making purchase or returns with checks, credit cards or receipts.
- Pursue product knowledge in order to assist customers better.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Trained as part of the tool rental department and provided back-up coverage to provide customers with optimal support.
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- Typos
Resume Overview
School Attended
- Moreno Valley High School
Job Titles Held:
- Office Administrator
- Lead Office Administrator
- Administrative Assistant
- Cahsier
Degrees
- High School Diploma
