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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Personable Office Administrator with 10+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver adept at managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests.. Tireless team player known for staying poised and calm in fast-paced environments. Professional and welcoming in creating upbeat workplace environment.

Skills
  • Managing Office Supply Inventory
  • Project Management
  • Administrative support
  • Typing 45-55 words per minute
  • Time management
  • Multi-line phone proficiency
  • Filing and data archiving
Work History
Office Administrator, 04/2016 - Current
Marsh & Mclennan Companies, Inc. San Diego, CA,
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Office Secretary, 01/2016 - 03/2016
State Of North Carolina Nashville, NC,
  • Organized envelopes, postage and mail correspondence for Agent and maintaining postage meter and coordinating with delivery services
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Sorted, opened and routed incoming correspondence and deliveries to help Agent respond quickly to business and customer requirements.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Wrote and proofread error-free letters, memoranda and other business correspondence.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Office Assistant -Temporary, 06/2015 - 12/2015
Copart Mendon, MA,
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data
  • Processed payments and documented account changes for financial accuracy and transparency
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Verified accuracy of business records by consistently updating customer information
  • Organized, stored and retrieved files to enhance daily operations and support customer needs
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Customer Service Representative, 01/2015 - 03/2015
Marsh & Mclennan Companies, Inc. Seattle, WA,
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Entered customer interaction details in internal system to track requests, document problems and record solutions offered.
Office Administrator, 10/2013 - 01/2014
Express Employment Professionals City, STATE,
  • Reconciled account files and produced monthly reports to keep direct supervisor informed about office operations.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Performed general office duties, including answering multi-line phone system, routing calls, taking messages and sending to correct staff member
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing productivity.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Education
High School Diploma: , Expected in
-
Rusk High School - Rusk, TX
GPA:

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Resume Overview

School Attended

  • Rusk High School

Job Titles Held:

  • Office Administrator
  • Office Secretary
  • Office Assistant -Temporary
  • Customer Service Representative
  • Office Administrator

Degrees

  • High School Diploma

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