Iām a good listener. I can take charge. I can offer your company a dedicated counselor who is willing to go above and beyond my job requirements. I have a background in management and corrections. I am willing to work towards getting my License that the counseling Position requires. I am very dependable and would be a great asset to your clinic.
Efficiency-driven with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and clients. Smoothly coordinate teams and supplies to accomplish daily office goals.
Versatile adept at managing multiple projects with ease. Expert time management methods and listening abilities.
Motivated with excellent leadership, project management and problem-solving abilities developed over the years. Well-versed in all clerical needs of fast-paced offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Creative, energetic professional skilled in office administration, business communications, team collaboration and client interaction and privacy policies. Iāve got a proven ability to work in fast-paced environment. Proven ability to manage diversified office administrative functions, manage events, offer client assistance and provide team support.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes Corrections officer, office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Skills
Office management
60 WPM typing speed
Travel coordination
Libre office and Quick Books
Very reliable
Good listener
Client confidentiality
Client interaction
Education and Training
Unicoi County High SchoolErwin, TNExpected in 05/1990 ā āHigh School Diploma: - GPA:
Experience
Maven Wave - Office Administrator Atlanta, GA, 11/2016 - Current
Work closely with the owner of the company to help with travel plans, special event coordination, transcribing meetings and daily tasks.
Implement full-scale training program that provided education on department tasks and processes, resulting in significant boost in staff performance.
Update databases with new customers and sales data, verified changes in information and maintained 100% accuracy.
Develop and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
Offer technical expertise to customers, administrative staff and business leaders to accomplish a smooth ordering process.
Manage all conferences and respond to veterinarians and business owners requests for information.
Provide in-depth research on accounts and contracts to assist sales team.
Process, track and pursue resolutions for the business to keep records and accounts current.
Educate and motivate the staff to identify new business and client opportunities.
Schedule appointments on behalf of the owner to keep office operations smooth and efficient.
Coordinate travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Disseminate reports and contracts to proper personnel and review all information prior to shipping, promoting high level of accuracy.
Provide onboarding to new employees and support all departmental members, resulting in increased productivity and performance.
I am the Human Resources department. I handle benefits paperwork, employee incident reports and data entry to maximize team efficiency.
Develop long-term budgets to cover office supplies and equipment maintenance.
Prepare packages for shipment by generating shipment invoices and setting up courier deliveries.
Maintain detailed administrative and procedural processes to improve accuracy and efficiency.
Work with vendors to obtain quotes, negotiate contracts and handle multiple shipments per week.
Interact professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
Monitor calendars and scheduled appointments based on The Doctors availability and establish load limits.
Process financial documents, including contracts, expense reports and invoices.
Coordinate schedules, administrative functions, quality assurance and process improvements.
Support office needs including taking messages, scanning documents and routing business correspondence.
Communicate openly with customers about status of their clients and processes to maintain satisfaction.
Review documents and obtain additional information to complete accurate paperwork and avoid delays.
Maintain company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Coordinate administrative operations, to bolster workflows and improve productivity.
Train temporary workers in preparation for special projects while ensuring service quality and efficacy.
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