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Office Administrator Resume Example

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Jennifer
Smith
Professional Summary

High-energy Office Administrator with proven leadership, critical thinking and project management abilities gained during 7.5 -year administrative career. Experienced in managing clerical requirements day to day office requirements and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.

Skills
  • Meeting coordination
  • MS Office
  • Inbound Phone Call Handling
  • Financial Services Support
  • Business administration
  • Bookkeeping
  • Expense reporting
  • Administrative support
  • Mail handling
  • Scheduling
  • Quick books expertise
  • Understanding of medical ethics
  • Insurance billing procedures
  • Understanding of medical terminology
  • Registration management
  • Patient care advocacy
  • Credit and collections
Education
Jenison High SchoolCity, State06/1993High School Diploma
Work History
Company Name- Office Administrator
City, State04/2013 - Current
  • Deliver clerical support by efficiently handling wide range of routine and special requirements.
  • Track and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Support the President with effective correspondence management, document coordination and customer relations.
  • Report on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Reconcile account files.
  • Track office supplies and restocked low items to keep team members on-task and productive.
  • Keep physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Interact with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Company Name- Lead Teacher, Three-Year-Old Classroom
City, State08/2005 - 06/2010
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Maintained patience and level-headedness in diverse situations to continuously support student development and personal growth.
  • Organized rooms in line with current educational thinking to maximize educational opportunities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Reviewed facility environment, removed concerns and optimized for children's safety.
Company Name- Medical Assistant /Referral Coordinator
City, State09/2002 - 05/2004
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared and administered medications to alleviate patient symptoms.
  • Scheduled and accompanied clients to medical appointments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained all prescribed laboratory testing.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Offered age-appropriate patient care before, during and after exams.
  • Taught patients about medications, procedures and care plan instructions.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Gathered forms, copied insurance cards to collect patient information for billing and insurance filing.
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Resume Overview

School Attended

  • Jenison High School

Job Titles Held:

  • Office Administrator
  • Lead Teacher, Three-Year-Old Classroom
  • Medical Assistant /Referral Coordinator

Degrees

  • High School Diploma

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