LiveCareer-Resume

office administrator resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Experienced Facilities and Office Administrator highly skilled at supporting business and operational needs. Possesses more than 15 years of experience coordinating operations and providing administrative support to improve team productivity and client satisfaction.

Skills
  • Microsoft Office
  • Microsoft SharePoint
  • Oracle Systems
  • Deltek
  • Adobe Systems Adobe Acrobat
  • Adobe Photoshop
  • Written and Verbal Communication
  • Staff Training
  • CSI Project Specifications
  • Report Preparation and Analysis
  • Ease with Computers and Technology
  • Invoice Processing
Education
Houston Community College Houston, TX Expected in No Degree : Business Administration - GPA :
Scarborough High School Houston, TX Expected in 05/2004 High School Diploma : - GPA :
Work History
West Fraser - Area Facilities Administrator
, , Houston, TX 08/2022 - Current
  • Managed physical condition of facilities across four area offices, applying available resources and personnel to achieve safe, clean and functional environment.
  • Liaised with office leadership, workplace team, and building management regarding all facility-related issues, projects, and general communications.
  • Assisted with office closeouts and integrations including relocation of staff, furniture and trash removal, affected facility-related service contracts, vehicles, mail rerouting, etc.
  • Liaised with workplace deputy and corporate safety to prepare and maintain safety action plans, RMIS risk assessments, staff certifications, and documentation for both new and existing sites, bringing offices into, or maintaining compliance.
  • Liaised with corporate IT for special IT projects and updates at sites including server work and upgrades, equipment installation and testing, outages, etc.
  • Oversight of office supply, IT equipment, and facilities materials stock across sites according to need, while keeping within corporate standards and budget constraints.
  • Maintained equipment and safety compliance including safety floorplans, Emergency Response procedures, Visitor's Guides, Bulletin postings, etc.
  • Assisted with the implementation and rollout of transition to offices' agile seating arrangements, including workpoint setup and testing.
  • Implemented plan for area offices not able to utilize Flowscape by introducing Teams Shifts, creating training materials, and training admins and staff on use of platform.
  • Oversight and management of daily office traffic and attendance records.
  • Management and training of multiple area office administrative staff.
  • Trained and directed site admin staff on document control needs at sites, including arranging shredding and records management through Iron Mountain.
  • Directed vendors, administrative staff and service providers as required to create efficient and non-disruptive work environment.
  • Document, spreadsheet, and presentation creation, formatting, and editing.
Jones Lange Lasalle Inc. - Office Administrator
, , 07/2020 - 07/2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
  • Trained employees on administrative, software, and equipment procedures.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Produced high-quality documents, spreadsheets and presentations for internal and client-facing needs.
  • Facilitated office productivity, quality assurance and procedural improvements.
  • Assisted with coordination and hosting of company events.
  • Booked flights, car rentals and hotel accommodations for business travel for Management level staff.
  • Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
  • Assisted in training temporary employees for special projects.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to direct activities and communicate instructions.
  • Formatting of project specifications and reports in Word to meet project deadlines.
  • Processed invoices and expenses using Oracle to facilitate on-time payment.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Sorted and distributed office mail and shipments for corporate records.
  • Arranged office equipment repair and maintenance with vendors.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Created help desk tickets, troubleshot and resolved issues for internal clients.
  • Delivered onsite technical support for staff.
  • Helped maintain and operate AV equipment for use during internal presentations and client-facing events.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Served as point of contact for internal and external customers seeking support and information.
  • Assisted Facilities Administrator in project implementation, materials procurement, and scheduling.
  • Prepared action plans to establish procedures for various emergency situations.
WSP USA (Formerly Ccrd Partners) - Administrative Assistant/Project Administrator
, , Houston, TX 12/2008 - 06/2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Training and oversight of new administrative staff.
  • Scheduled office meetings and client appointments for staff teams.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Trained new employees on administrative procedures, company policies and office standards.
  • Restocked supplies and purchased supplies to maintain adequate stock levels.
  • Coordinated and made decisions on office-related work, vendor, and service contracts for local office.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Supported efficient meetings by organizing spaces and materials, typing meeting minutes and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged office equipment repair and maintenance with vendors.
  • Organized monthly staff meetings and logged minutes for corporate records.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation for management level staff.
  • Created PowerPoint presentations for business development purposes.
  • Completed expense reports for management level staff.
  • Edited subcontractor proposals, project documents, and letters for internal client projects.
  • Executed record filing system to improve document organization and management.
  • Helped management and production staff complete projects by creating and editing project documents.
  • Received, tracked, and distributed RFIs and submittals for project managers and production staff to assist in the CA process and facilitate timely responses to external clients.
  • Coordinated with internal and external clients to address issues and achieve on-time project document delivery.
  • Specification formatting utilizing special macros in Word to automate the formatting process to create, fast, efficient, and accurate record documents.
  • Provided project administrative support through all phases of project from design development through to construction and project close.
  • Training of other administrative staff both locally and in other offices on project specifications and construction administration.

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Resume Overview

School Attended

  • Houston Community College
  • Scarborough High School

Job Titles Held:

  • Area Facilities Administrator
  • Office Administrator
  • Administrative Assistant/Project Administrator

Degrees

  • No Degree
  • High School Diploma

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