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office administrator resume example with 6 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Senior Executive Assistant with over 10 years of experience handling operational and administrative requirements in diverse environments. Accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service.

Skills
  • Office Supply Management
  • Expert in Microsoft Office (Word, Excel, Powerpoint, and Outlook)
  • Decision Making
  • New Hire Orientation
  • Handling Complaints
  • Office Management
  • Handling Customer Complaints
  • Recruitment and Hiring
  • Microsoft Office
  • Report Preparation and Analysis
  • Appointment Scheduling
  • Time Management
  • Customer Service
  • Microsoft Office Suite
  • Complex Problem Solving
  • Multitasking and Organization
  • Workflow Optimization
  • Schedule Coordination
  • Maintaining Accounting Ledger
  • Adaptable and Resilient
  • Honesty and Integrity
  • Confidence and Drive
  • Documentation and Recordkeeping
  • Goal Setting
  • Employee Motivation and Discipline
  • Diligent Follow Through
  • Maintenance Coordination
  • Phone and Email Etiquette
  • Database Maintenance
  • Attention to Detail
  • Mail and Package Distribution
  • Verbal and Written Communication
  • Friendly and Relatable
  • Meeting Coordination and Support
  • Multitasking and Prioritization
  • Facilities Maintenance
  • Contracts and Vendor Agreements
  • Research and Analysis
  • Office Equipment Management
  • Customer Service Management
  • Budget Management
  • Accounts Payable and Receivable
  • Administration and Operations
  • Payroll Administration
Experience
6-28-21 to Current Office Administrator Performance Systems Integration | Milton, WA,
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Documented and routed business correspondence to manage office paperwork.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team productivity.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Provided employee onboarding services and supported department members to increase productivity and performance.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Recorded meeting minutes for documentation purposes and disseminated to personnel.
  • Assisted software migration support services for employees.
3-15-16 to 6-23-21 Executive Assistant Bok Financial | Jenks, OK,
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Revised and maintained master calendar for client appointments.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Restocked office and break room supplies to maximize team productivity.
  • Managed daily invoices, reports and proposals.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Oversaw executive schedules for team of company leaders.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Recorded and maintained updated information on company services.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Delivered optimal administrative, customer service and case management support.
  • Represented Fire Department to executive clients, VIPs, investors and board members.
08/2016 to 08/2018 Board Assistant City Of Ypsilanti - Fire & Police Retirement Board | City, STATE,
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Delivered optimal administrative, customer service and case management support.
  • Liaised between board members, city officials, and clients regarding client accounts and new business.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education and Training
Expected in 05/2011 to to Master of Arts | Political Science Arizona State University, Tempe, AZ GPA:
Expected in 05/2009 to to Bachelor of Science | Political Science Truman State University, Kirksville, MO GPA:
  • Cum laude graduate

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Resume Overview

School Attended

  • Arizona State University
  • Truman State University

Job Titles Held:

  • Office Administrator
  • Executive Assistant
  • Board Assistant

Degrees

  • Master of Arts
  • Bachelor of Science

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