Office Administrator Resume Example
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OFFICE ADMINISTRATOR
Summary
Self-motivated business professional with 5 years' of experience with successfully selling products and services. Outstanding ability to lead, motivate and communicate with others.
Skills
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Experience
Company Name | City, StateOffice Administrator02/2020 - Current
- Welcoming visitors and directing them to the relevant office/personnel.
- Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.
- Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
- Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.
- Maintaining general office files, including job files, vendor files, and other files related to the company's operations.
- Purchasing office supplies, equipment, and furniture.
- Overseeing the maintenance of office facilities, and equipment.
- Performing other relevant duties when needed
Company Name | City, StateFranchise Owner08/2017 - 02/2020
- Handled day-to-day business issues expertly to maintain efficient, successful operations.
- Ran efficient, profitable operations with consistent achievement
- Boosted business with successful marketing strategies and customer appreciation events.
- Trained with experienced franchisees to learn ins-and-outs of the business and corporate requirements.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
- Increased overall team efficiency and productivity.
- Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
- Handled over $5,000.00 in funds each day in fast-paced environment.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Reviewed employee performance and delivered constructive feedback to improve weaknesses.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Developed budgets, prepared forecasts and monitored financial deadlines.
- Managed all payroll processing and changes for employees.
Company Name | City, StateAdministrative Officer10/2016 - 08/2018
- Interviewed, onboarded, developed and oversaw daily activities of clerical and administrative office personnel.
- Evaluated employee job performance and motivated staff to improve productivity.
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
- Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
- Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
- Automated office operations to manage client correspondence, record tracking and data communications.
- Maintained positive working relationship with fellow staff and management.
- Tracked office stock and maintained inventory in neat and organized fashion.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Wrote reports and correspondence from dictation and handwritten notes.
- Mitigated risk, accurately managing daily employee benefits programs.
- Served as central point of contact for all vendors.
- Measured marketing, advertising, and communications program performance and developed strategy.
- Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed daily operations by supporting continuous delivery of excellent services and care.
Company Name | City, StateManager05/2013 - 10/2016
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Increasedsafety awareness among employees, resulting in zero injuries.
- Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Education and Training
Central Piedmont Community College | CitySome College (No Degree)
Buford High School | City06/2014
Certifications
- CPR Certified Personal Care Assistant
- Restaurant Management Workshop's
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Resume Strength
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Resume Overview
School Attended
- Central Piedmont Community College
- Buford High School
Job Titles Held:
- Office Administrator
- Franchise Owner
- Administrative Officer
- Manager
Degrees
- Some College (No Degree)
