Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Self-motivated business professional with 5 years' of experience with successfully selling products and services. Outstanding ability to lead, motivate and communicate with others.
Skills
Loyal, dependable and Very well organized with the Self-motivated with ability to
Trustworthy, and of good moral ability to handle multiple tasks work in a fast-paced
Character. simultaneously. environment.
Friendly and outgoing with Standard of performance above
Exceptional customer service and beyond the call of duty.
Accounts payable and receivable
Security systems & CCTV
Business operations
Administrative support
MS Office
First Aid/CPR
Team building
Insurance billing
Team management
Operational improvement
Communications
Customer service
Organization
Scheduling and calendar management
Bookkeeping
Purchasing and planning
Schedule management
Customer retention
Supervision and training
Recruiting and Hiring
Inventory management
Experience
02/2020 to CurrentOffice AdministratorNana Regional Corporation | Buckland, AK,
Welcoming visitors and directing them to the relevant office/personnel.
Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.
Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.
Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
Purchasing office supplies, equipment, and furniture.
Overseeing the maintenance of office facilities, and equipment.
Performing other relevant duties when needed
07/2017 to 02/2020Franchise OwnerDepartment Of Energy | Keizer, OR,
Handled day-to-day business issues expertly to maintain efficient, successful operations.
Ran efficient, profitable operations with consistent achievement
Boosted business with successful marketing strategies and customer appreciation events.
Trained with experienced franchisees to learn ins-and-outs of the business and corporate requirements.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Increased overall team efficiency and productivity.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Handled over $5,000.00 in funds each day in fast-paced environment.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Reviewed employee performance and delivered constructive feedback to improve weaknesses.
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Established ambitious goals for employees to promote achievement and surpass business targets.
Developed budgets, prepared forecasts and monitored financial deadlines.
Managed all payroll processing and changes for employees.
09/2016 to 07/2018Administrative OfficerOptivest Properties | Coachella, CA,
Interviewed, onboarded, developed and oversaw daily activities of clerical and administrative office personnel.
Evaluated employee job performance and motivated staff to improve productivity.
Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Automated office operations to manage client correspondence, record tracking and data communications.
Maintained positive working relationship with fellow staff and management.
Tracked office stock and maintained inventory in neat and organized fashion.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Wrote reports and correspondence from dictation and handwritten notes.
Served as central point of contact for all vendors.
Measured marketing, advertising, and communications program performance and developed strategy.
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Managed daily operations by supporting continuous delivery of excellent services and care.
04/2013 to 09/2016ManagerCulver's | City, STATE,
Trained current employees on additional job positions to maintain coverage of roles at all times.
Increased safety awareness among employees, resulting in zero injuries.
Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
Assigned tasks to associates to fit skill levels and maximize team performance.
Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Education and Training
Expected in | Central Piedmont Community College, Charlotte, NC, GPA:
Expected in 06/2014 | Buford High School, Lancaster, SC, GPA:
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