Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
  • Outlook Expert
  • Microsoft Word Expert
  • Microsoft Excel Expert
  • C. WordPerfect Intermediate
  • Microsoft Access Intermediate
  • Microsoft Publisher Intermediate
01/2004 to 05/2004 Office Administrator Office Depot | El Paso, TX,
  • Greets customers of the department, or other personnel of the company, by phone, in person or through.
  • electronic media.
  • Assesses customers' needs and explains services, processes, procedures and guidelines.
  • Handles requests/transactions or directs the person or matter to the proper sources.
  • Assists in resolving problems and ensuring satisfactory customer service; operates other office equipment such as printers, copy machines, fax machines; serve as liaison with service and vendor personnel; responsible for department supplies and inventories; tracks status and orders, purchases, maintains or distributes as needed; opens or reviews correspondence and determines proper disposition; coordinates and organizes meetings, and other department activities and functions; schedule or obtain use of rooms and set up rooms and equipment for use; provide administrative support or assistance in certain defined areas to supervisor or other personnel in the office.
01/2003 to 01/2004 Executive Administrative Assistant Gap Solutions, Inc | Ainsworth, NE,
  • Compose correspondence/reports for own or manager?s signature, arrange essential mail in priority action.
  • order for boss, check deadlines on incoming requests and put preliminary work in play, process replies on.
  • own initiative or from bosses.
  • dictation or notes, handle all inquiries within my capacity, arrange "callbacks" to protect boss?s time, provide back-up materials for callbacks, route calls elsewhere as needed, prepare agenda in advance, arrange meeting facilities, act as recording secretary; prepare action minutes, perform to earn boss?s full confidence, assure discreet handling of all business, screen to control interruptions, provide backup data as needed, arrange travel through internal or outside agents, arrange travel cash in advance, prepare itinerary, trip file and supplies, prepare expense report tools for boss, complete expense reports after trip.
01/2000 to 01/2003 Benefits Administrator Bowlero Corp | Tampa, FL,
  • Pays employees by calculating pay; distributing checks; maintaining records; administers student loan,.
  • medical insurance, savings bond, and disability programs by advising employees of eligibility; providing.
  • application information; helping with form completion; verifying submission; notifying employees of approvals; monitors unemployment claims by reviewing claims; substantiating documentation; requesting legal counsel review; maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time; orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs; documents human resources actions by completing forms, reports, logs, and records; updates job knowledge by participating in educational opportunities; reading professional publications; accomplishes human resources department and organization mission by completing related results as needed; administrative writing skills, verbal communication, maintaining employee files; managed Outlook calendars, prepared flight/hotel reservations, expense reports, ordered office supplies for HR.
  • Processed new hires, handled new employee orientation and as well open enrollments, which included Multi-state/Section 125 benefit, medical dental, vision, COBRA, 401k, short termdisability, AD&D, basic life insurance, Prepared Legal Services, long-term disability life insurance.
  • Managed company benefits with assistants as needed.
  • Scheduled applicants for interviews.
  • Assisted in the company's payroll and 3 lay-offs.
  • Familiar with HR policies.
06/1998 to 09/1999 Executive Assistant Bienvenidos Community Health Center | Los Angeles, CA,
  • Reported to the VP of Research and Development, maintained company and employee files, appointment.
  • schedules, maintained science library for over 2000 journals, and patent database for R&D.
  • Implemented.
  • a tracking system for over 200 laboratory notebooks, conducted literature searches, processed expense.
  • reports, ordered and maintained office supplies, arranged maintenance service for office equipment, assisted in preparation 35mm slides for advisory and board meetings, and assisted in the preparation of Juvenile Diabetes Foundation grant for $1 Million.
  • Provided administrative support to all R&D managers and other staff.
08/1995 to 07/1997 Administrative Assistant Department Of Homeland Security | Pensacola, FL,
  • Answer phones, route calls, file, fax, photocopy and take messages Director of Primary Care Services and management staff as needed; understands that the urgency/knowledge of Executive?s needs is imperative in order to perform my task successfully; create memos, presentations and spreadsheets as required using Microsoft applications.
  • Schedule/set up meetings and conferences for Executives both on and off-site as required and successfully communicate with internal and external customers globally; has exceptional knowledge of company policy and conference room equipment as well as excellent communication and followup skills to ensure that meeting requestor?s needs are met; create detailed travel itineraries as required for traveling executives and ensure that all travel documentation is obtained before submitting documents to the Travel Coordinator/(i.e.
  • visa information, passport information, foreign country invitation letters; managed appointment book for Director of Primary Care Services, scheduled staff for conferences and seminars, prepared minutes for managers.
  • meetings, executed hire packets for new employees, provided general administrative support as required.
08/1994 to 08/1995 Administrative Assistant/Sales Associate Department Of Agriculture | Idaho City, ID,
  • Processed and maintained weekly and monthly reports, prepared customer deposits.
  • Maintained petty cash, arranged maintenance service on office equipment, executed presentations and solicitations of new homes, and served as liaison between the construction and sales office.
11/1992 to 08/1994 Secretary Lakeside Medical | Burbank, CA,
  • Provided general administrative support as needed, filing, answering phones.
07/1989 to 12/1992 Outpatient Coordinator Midwestern Regional Medical Center | City, STATE,
  • Provided general administrative support as required, registering patients for return treatment, scheduling.
  • patients for rooms, answering phones, announced codes as necessary, and helping patients complete forms for financial assistance on their hospital bills, processing flight and limo arrangements for return patients, register ER patients as needed.
Expected in 2015 Certification in Phlebotomy Technician PCCTI, Certification through NHA | , Brook, IL GPA:
Expected in 9/18/2014 Diploma | Medical Assistant Solex University, Wheeling, IL GPA:
Medical Assistant
Expected in 2014 | Business Management University of Phoenix, San Marcos, CA GPA:
Business Management
Professional Affiliations
  • CPT, Phlebotomy May 2010 to May 2016 I am a Phlebotomists specially trained to draw blood from patients for medical testing or donation.
  • I also perform lab work, record patient vital signs, manage medical records and assist with patient examinations.
  • As a Phlebotomy Technician I eagerly await my opportunity to work in a variety of medical settings, including diagnostic laboratories, hospitals, blood banks and physician's offices.
  • CPR August 2014 to August 2016.
French Beginner
administrative, administrative support, AD, Microsoft applications, back-up, backup, basic, benefits, book, C, excellent communication, conferences, customer service, database, Diabetes, dictation, documentation, expense reports, expense reports, fax machines, fax, filing, financial, forms, French, human resources, HR, insurance, notebooks, Legal, letters, notes, Director, materials, meetings, Microsoft Access, Microsoft Excel, mail, office, Outlook, Microsoft Publisher, 2000, Microsoft Word, monitors, office equipment, payroll, personnel, Phlebotomy, copy machines, 35mm, policies, presentations, Primary Care, printers, processes, publications, reading, recording, Research, sales, scheduling, seminars, spreadsheets, supervisor, take messages, Technician, answering phones, phone, Answer phones, arrange travel, verbal communication, vision, WordPerfect, writing skills

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resume Strength

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School Attended

  • Solex University
  • University of Phoenix

Job Titles Held:

  • Office Administrator
  • Executive Administrative Assistant
  • Benefits Administrator
  • Executive Assistant
  • Administrative Assistant
  • Administrative Assistant/Sales Associate
  • Secretary
  • Outpatient Coordinator


  • Certification in Phlebotomy Technician PCCTI, Certification through NHA
  • Diploma

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