LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis with proven ability to work in fast-paced environment. Proven ability to manage diversified office administrative functions, manage events, offer customer assistance and provide team support.

Skills


  • Office supply management
  • Answering inbound calls
  • File and data retrieval systems
  • Data entry
  • Scheduling and calendar management
  • MS Office
  • RFI Scanners
  • Inventory management
  • Customer service
  • Communications
  • Business operations
  • Planning and coordination
  • Administrative support
  • Organization
  • Problem resolution
Experience
10/2017 to 09/2019
Office Administrator Office Depot Fort Oglethorpe, GA,
  • Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
  • Liaised between internal and external stakeholders, providing updated project status and performance reports.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Replenished office supplies when inventory became low and placed new orders for restocking.
02/2016 to 04/2016
Medical Records Clerk Res-Care, Inc. Eugene, OR,
  • Pulled patient charts for upcoming appointments.
  • Followed-up with insurance companies and individuals to resolve discrepancies.
  • Assigned patients to correct diagnosis-related groups.
  • Purged outdated files.
  • Scanned incoming documentation.
  • Typed medical orders for procedures and laboratory tests.
  • Consolidated diverse medical records.
01/2008 to 10/2015
Medical Records Clerk Res-Care, Inc. Flemington, NJ,
  • Pulled patient charts for upcoming appointments.
  • Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions.
  • Followed-up with insurance companies and individuals to resolve discrepancies.
  • Designed improved training procedures to help new staff acclimate quickly.
  • Maintained 100% compliance with all hospital and government regulations.
  • Purged outdated files.
  • Scanned incoming documentation.
  • Typed medical orders for procedures and laboratory tests.
  • Observed confidentiality and safeguarded all patient-related information.
  • Obtained information by contacting appropriate personnel or patients.
  • Kept department clean, organized and professional.
  • Consolidated diverse medical records.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Logged all requests for medical records into spreadsheets.
  • Pulled patient records and transferred information to appropriate parties.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
05/2003 to 01/2008
Medical Records Clerk Res-Care, Inc. Girard, KS,
  • Pulled patient charts for upcoming appointments.
  • Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions.
  • Followed-up with insurance companies and individuals to resolve discrepancies.
  • Maintained 100% compliance with all hospital and government regulations.
  • Assigned patients to correct diagnosis-related groups.
  • Purged outdated files.
  • Scanned incoming documentation.
  • Obtained information by contacting appropriate personnel or patients.
  • Observed confidentiality and safeguarded all patient-related information.
  • Typed medical orders for procedures and laboratory tests.
  • Consolidated diverse medical records.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Set up patient charts and documented information in various company software.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Pulled patient records and transferred information to appropriate parties.
  • Logged all requests for medical records into spreadsheets.
Education and Training
Expected in 1984
Business Classes:
Greenville Tech - Greenville SC,
GPA:

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Resume Overview

School Attended

  • Greenville Tech

Job Titles Held:

  • Office Administrator
  • Medical Records Clerk
  • Medical Records Clerk
  • Medical Records Clerk

Degrees

  • Business Classes

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