Multitasking office administrator/coordinator with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives which minimize labor, increase productivity and maintain quality in all aspects of administrative support.
Skills
Background in office administration
Team leadership
Project oversight
Mergers and acquisitions knowledge
Performance reporting
Office administration
Parenting skills educator
Experience
07/2018 to Current
Office AdministratorPanalgo, Llc – Boston, MA,
Maintained business records by updating customer information.
Updated databases with client data, verified changes in information
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and distributing information to relevant stakeholders.
Replenished office supplies when inventory became low and placed new orders for restocking.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Managed reception and lobby area, greeted visitors and responded to requests for information.
Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Coordinated schedules, administrative functions, quality assurance and process improvements.
Monitored calendars and scheduled appointments based on LPC's availability
Worked closely with upper management to help with travel plans, special event coordination, transcribing meetings and special tasks.
Disseminated reports and contracts to proper personnel and reviewed all information prior to shipping, promoting high level of accuracy.
Produced professional and error-free letters, presentations and spreadsheets.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
Trained temporary workers in preparation for special projects while ensuring service quality and efficacy.
Implemented full-scale training program that provided education on department tasks and processes, resulting in significant boost in staff performance.
Worked with vendors to obtain quotes, negotiate contracts and handle
07/2008 to 03/2017
CASE MANAGERPinnacle Services – Minneapolis, MN,
Planned and executed client applications.
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review .
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Monitored multiple databases to keep track of all company inventory.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Successfully led key projects which resulted in successful client outcomes.
Reviewed and recorded progress of patients.
Coordinated resources from diverse providers for intervention plans.
Collaborated with various healthcare providers to facilitate delivery of services.
Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
Coordinated between various entities to manage cases.
06/2011 to 08/2015
COOWNER/OperatorSUGAR PUNKINS BOUTIQUE – City, STATE,
Trained crew members on how to safely and efficiently operate equipment.
Delegated tasks according to project requirements, as well as unique team member training and skills.
Developed and managed annual operating budgets for area facilities.
Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
