Office Administrator Resume Example Company Name

OFFICE ADMINISTRATOR

Summary

Resourceful Office Administrator organizes office records, supplies and calendars to maximize team efficiency. Articulate communicator knowledgeable about invoicing, spreadsheet management and report writing. Proficient understanding of [Software] implementations to meet organizational projections.

Skills

Salesforce Management
Workforce Management
Office supply management
Expert in [Software]
Maintaining accounting ledger
Microsoft Office

CRM and office management software
Invoicing and billing
Scheduling and calendar management
File and data retrieval systems
Customer relations

Experience

Office Administrator, Company Name, December 2019-CurrentCity, State

Kept [Type] products and [Type] services in line with security standards and compliance requirements.
Performed consistently with all quality objectives, including planning, control and optimization strategies.
Executed successful compliance monitoring and risk assessment programs.
Completed quarterly and yearly audits.

Office Administrator, Company Name, May 2017-December 2019City, State

Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
Updated databases with [Type] data, verified changes in information and maintained [Number]% accuracy.
Liaised between internal and external stakeholders to provide updated project status and performance reports.
Monitored calendars and scheduled appointments based on [Job title] availability and established load limits.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Oversaw workforce management and staff scheduling to keep office operations smooth and efficient.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Processed, tracked and pursued resolutions for [Type] actions to keep records and accounts current.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Developed and implemented customer relations strategies, opening up communication to increase satisfaction scores.
Automated office operations by managing client correspondence, records, contracts and data communications.
Communicated with customers regarding [Type] processes to maintain satisfaction.
Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team productivity.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Replenished office supplies, placing new orders for restocking to maintain inventory.

Office Assistant, Company Name, January 2016-November 2016City, State

Verified, updated and entered patient information into system.
Instructed patients on postoperative care to protect dental work and promote healing.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Answered and managed incoming calls and emails.
Maintained master calendar and scheduled new appointments based on provider availability.
Arranged documents for insurance claims.
Collected payments from patients and arranged payment schedules.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Scheduled cleanings and dental appointments for patients using [Software].
Gathered medical information, dental health history and vitals from patients.

Office Assistant, Company Name, March 2011-December 2015City, State

Verified, updated and entered patient information into system.
Instructed patients on postoperative care to protect dental work and promote healing.
Answered and managed incoming calls and emails.
Maintained master calendar and scheduled new appointments based on provider availability.
Arranged documents for insurance claims.
Collected payments from patients and arranged payment schedules.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Registered over [Number] new patients daily.
Scheduled cleanings and dental appointments for patients using [Software].
Educated patients on treatment procedures and post-procedure home care.
Gathered medical information, dental health history and vitals from patients.

Education and Training

Bachelor of ArtsMarketing, , Cleveland State University, CityState

Certifications

MaxillaSchween

ICD 10 coding Training - 2017
CPR certified
Implant and OSHA Trained
Hepatitis vaccinated
ISO certified

Resume Overview

Create a job alert for [job role title] at [location].

Office Administrator Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

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