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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Versatile [Job Title] adept at managing multiple projects with ease. Expert time management methods and [Skill] abilities. Bringing [Number] years of [Type] experience in [Type] business settings. Efficiency-driven [Job Title] with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals. Resourceful Office Administrator organizes office records, supplies and calendars to maximize team efficiency. Articulate communicator knowledgeable about invoicing, spreadsheet management and report writing. Proficient understanding of [Software] implementations to meet organizational projections. Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Brings proven ability to streamline complicated operations in fast-paced environment. Proven ability to manage diversified office administrative functions, manage events, offer customer assistance and provide team support. Efficient Office Administrator with superior knowledge for streamlining office efficiency. Works closely with [Job title] to promote effective office management. Committed to organization and functionality across all detailed levels of operation. Motivated [Job Title] with excellent leadership, project management and problem-solving abilities developed over [Number] years of progressive administrative experience. Well-versed in all clerical needs of fast-paced [Type] offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets. Professional and well-rounded [Job Title] with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements. Flexible Office Administrator with [Number] years of experience and diverse background fulfilling needs outside typical clerical duties like accounting data entry and travel coordination. Accomplished event planner and executive assistant. Dedicated approach to implementing latest industry developments to best address staff and management needs. Enthusiastic administrative expert offering [Number] years of experience in leading day-to-day activities while supporting long-range business goals. Promptly processes accounts payable and receivable, examining information carefully to eliminate errors. Dedicated to boosting productivity through strategic planning and resource management with focus on continual process improvements. Diligent Office Administrator with [Number] years of experience in [Type] offices. Skilled in [Area of expertise] with extensive knowledge of [Software] and [Type] protocols. Proven history of cutting office costs while increasing overall productivity. Sharp [Job Title] driven to provide exceptional service while communicating effectively over more than [Number] years. Detailed approach to corporate planning and resource provisioning for employees. Expert navigation of complex areas of business operation. Outgoing Office Administrator with [Number] years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere. Motivated [Job Title] with [Number] years of experience offering office support in [Type] industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Flexible and adaptable [Job Title] with [Type] front office management experience, spanning [Number] years excellence and efficiency. Recognized Team builder and leader adept at scheduling, [Software] operations and task delegation. Trained in [Field of study] and certified in [Area of certification]. Independent thinker successfully overseeing a busy front office at a [Number]-room hotel. Dependable Front Office Supervisor performing multiple tasks, including cash transactions, check-ins and telephone inquiries. Looking to take on new challenges as a [Job Title] with a terrific company. Diplomatic [Job Title] with [Number]+ year background providing exemplary customer service in [Type] environments. Excel and promoting effective coordination and communication within teams to meet and exceed objectives. Recognized for [Skill] and [Skill] skills. Goal-oriented [Job Title] with [Number] years of experience in customer service and related positions. Lead teams effectively to maximize productivity while retaining service quality. Demonstrated proficiency in [Skill] and [Skill]. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrating a positive attitude and the ability to adapt to any situation. Knowledgeable [Job Title] with over [Number] years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Talented [Job Title] proven successful in leading administrative team members in high-volume [Type] settings. Knowledgeable about [Industry] regulations, managing files and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic. Skilled [Job Title] knowledgeable about monitoring metrics and maximizing team success in fast-paced [Type] settings. Performance- and quality-driven with [Number] years of experience. Natural leadership talent with motivational approach. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Focused [Job Title] with over [Number] years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems. Dedicated and meticulous Office Manager with over [Number] years of experience excelling at prioritizing, completing multiple tasks simultaneously, and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.

Skills

Critical Problem Analysis/Resolution
Legal Terminology
Legal Documentation
Complaint/Enquiry Resolution
Records Management
Process Simplification
Crisis Communications
Accounts Administration

Experience
Office Administrator, 12/2007 to Current
Ellucian Inc.Washington, DC,
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
  • Coordinated administrative operations to bolster workflows and improve productivity.
  • Trained temporary workers for special projects while promoting service quality.
  • Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
  • Processed, tracked and pursued resolutions for issues to keep records and accounts current.
  • Assisted software migration support services for employees, including overseeing training and resolving inquiries.
Administrator, 12/2007 to Current
PolarisBrentwood, NY,
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Identified needs of customers promptly and efficiently.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Created and updated Excel spreadsheets detailing latest information regarding Continuing Education.
Trainer, 12/2007 to Current
Accenture Contractor JobsOmaha, NE,
  • Conducted ongoing evaluations to determine effectiveness of programs and make recommendations for necessary modifications.
  • Trained employees on new software with minimum level of frustration and training friction.
  • Awarded certificates to association members who completed training to provide required documentation for State license renewals.
  • Reduced process gaps by training new hires on best practices and protocols.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Developed and managed construction trade training classes to meet needs of licensed trades CE requirements.
  • Administered course content, schedules and attendance utilizing learning management system (LMS).
  • Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital.
  • Facilitated and managed executive's travel to various locations to train construction professionals.
Front Desk Supervisor, 5/1997 to 3/2006
Accor HotelsPittsburgh, PA,
  • Oversaw cash and credit card payment transactions at the front desk.
  • Corrected guest issues promptly with knowledgeable and friendly service.
  • Supervised front desk operations to ensure that all guests received superior customer service from hotel staff.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Mentored new staff on correct procedures, compliance requirements and performance strategies.
  • Developed lasting relationships with guests that built loyalty and drove hotel revenue.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Directed all front desk operations with focus on hotel reputation, staff productivity and operational efficiency.
  • Completed financial audits on scheduled basis.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Created and optimized employee schedules for shift coverage.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to the General Manager
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Supervised daily operations of a 57-room hotel with staff of 12 employees.
Education and Training
: General Studies, Expected in
Ohio State University - Lima, OH,
GPA:
  • Completed coursework in Sociology and Psychology of Human relations
: Paralegal Studies, Expected in
College of Coastal Georgia - Brunswick, GA
GPA:
  • Completed coursework in Legal Research and Writing, Family Law. and Probate
: Programming in Python, Expected in
Udemy - Online,
GPA:
: SQL & Databases Bootcamp, Expected in
Udemy - Online,
GPA:
: MS Office 2019 Master Course, Expected in
Udemy - Online,
GPA:
  • Completed professional development in MS Office 365 and 2019 Advanced

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School Attended

  • Ohio State University
  • College of Coastal Georgia
  • Udemy
  • Udemy
  • Udemy

Job Titles Held:

  • Office Administrator
  • Administrator
  • Trainer
  • Front Desk Supervisor

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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