LiveCareer-Resume

Office Administrator resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Office Administrator, 06/1998 to Current
Endra Life Sciences IncAnn Arbor, MI,
  • Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Recorded meeting minutes for documentation purposes and disseminated to [Job Title]s.
  • Monitored calendars and scheduled appointments based on [Job title] availability and established load limits.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Processed financial documents including contracts, expense reports and invoices.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Developed long-term budgets of to $[Amount] covering office supplies and equipment maintenance.
  • Supported clerical needs of more than [Number] [Job title]s, including taking messages, scanning documents and routing business correspondence.
Computer Support Specialist, 06/1998 to Current
City Of Eau ClaireEau Claire, WI,
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Coordinated schedules, administrative functions, quality assurance and process improvements.
  • Led weekly discussion groups with youth ages [Number] to [Number] focused on faith and empowerment through church engagement.
  • Advocated for young members of church internally and in general community.
  • Designed events for ministry teenagers and families, led Sunday school lectures and developed positive relationships with teenagers' parents and guardians.
  • Planned [Number] outreach events to increase youth involvement in church.
  • Mentored church youth on discipleship and missionary work.
  • Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
  • Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
  • Reached out to unchurched, new residents or inactive church members.
  • Brought attention to youth ministry contributions through congregational awareness initiatives.
  • Developed and cultivated professional relationships with various third parties, including city officials, civic groups and members of public, improving engagement in [Type] activities.
  • Made appearances at special events as representative of [Client name] to develop new relationships with possible donors.
  • Oversaw intake process for all new residents.
  • Offered direct development assistance to business and institutional clients, including coordinating siting and permit approvals.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Reviewed staff work and gave comprehensive and constructive feedback.
  • Identified maintenance and safety issues at program facilities and coordinated repairs.
  • Devised materials for fundraising programs uploaded to social media and websites and were mailed to former donors.
  • Collected and entered statistical data into databases.
  • Led presentations aimed at developing comprehensive programs to meet community employment, housing, transportation, medical and crime prevention needs.
  • Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.
  • Matched volunteers with open positions based on individual strengths and knowledge.
  • Directed proper use of program facilities by staff and general public.
  • Conducted needs assessments for families with young children.
  • Wrote and distributed news releases.
  • Addressed program and policy issues, developed best practices and improved service delivery.
  • Recruited, trained and supervised [Number] new staff members each year.
  • Maintained up-to-date and accurate program files and records.
  • Developed strong knowledge of hardware and software while keeping abreast of new applications, increasing efficiency and productivity for management and clients.
  • Facilitated system migration projects during off-hours to avoid outages and network bottlenecks.
  • Removed malware and viruses from laptops and desktop systems using specialized software.
  • Assisted end-users with software and hardware troubleshooting to determine causes of system malfunction.
  • Assisted in technical support process refinement to improve customer service and support.
  • Installed and configured printers and scanners, resetting default device passwords to prevent cyber attacks.
  • Configured new employee work stations, including all hardware, software and peripheral devices.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
Youth Minister, 06/1998 to Current
First United Methodist ChurchDonelson, TN,
  • Led presentations aimed at developing comprehensive programs to meet community employment, housing, transportation, medical and crime prevention needs.
  • Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
  • Supervised and updated organization's social media accounts and websites, delivering fresh and exciting content to all platforms.
  • Devised materials for fundraising programs uploaded to social media and websites and were mailed to former donors.
  • Educated residents and families about available services and resources.
  • Reviewed staff work and gave comprehensive and constructive feedback.
  • Addressed program and policy issues, developed best practices and improved service delivery.
  • Reached out to unchurched, new residents or inactive church members.
  • Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
  • Oversaw volunteer logistics, including schedule, inventory and transportation management.
  • Solicited contributions and participation from local businesses to promote and improve community events and activities.
  • Responded to questions regarding city laws, ordinances and regulations.
  • Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.
  • Identified potential grants and wrote proposals to submit along with grant applications.
  • Collaborated with team members to identify and accomplish agency objectives.
  • Helped define mission and standards for volunteer staff by collaborating with special committees and organization leadership.
  • Explained program offerings and requirements to clients and answered related questions.
  • Conducted needs' assessments and referred clients to financial, medical, social and community assistance and services.
  • Matched volunteers with open positions based on individual strengths and knowledge.
  • Collaborated with community leaders, organizations and public agencies to promote organization's community service programs.
  • Collected and entered statistical data into databases.
  • Maintained up-to-date and accurate program files and records.
  • Evaluated team member performance and offered constructive feedback.
  • Oversaw intake process for all new residents.
  • Devised and implemented fundraising programs to help clients achieve financial goals after carefully assessing specific client information and requirements.
  • Planned [Number] outreach events to increase youth involvement in church.
  • Addressed questions and concerns from general public, resolving problems promptly to promote community satisfaction.
  • Gathered and studied key metrics to better understand which programs met desired outcomes or required further efforts for success.
  • Mentored church youth on discipleship and missionary work.
  • Monitored program budgets and costs to verify expenses were within budget parameters.
  • Advocated for young members of church internally and in general community.
  • Managed parent support groups addressing topics such as positive discipline and parenting styles.
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
  • Brought attention to youth ministry contributions through congregational awareness initiatives.
  • Estimated and justified financial, staffing, facilities and equipment costs based on project needs and available resources.
Education and Training
Bachelor of Arts: Family Life Education, Expected in
Spring Arbor University - Spring Arbor, MI
GPA:

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Resume Overview

School Attended

  • Spring Arbor University

Job Titles Held:

  • Office Administrator
  • Computer Support Specialist
  • Youth Minister

Degrees

  • Bachelor of Arts

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