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Office Administrator Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a very hard worker. I take all tasks and jobs very seriously; I am meticulous and organized. I love working in teams and alone. I get my job done in a timely matter and I am very professional. I love to help others and I’m goal oriented. I’m a people person and I love to meet new people and make new connections. I am a very creative person and love to look at new angles when it comes to problem solving, I love change and new ideas when it comes to a work project or environment. Enthusiastic administrative expert offering four years of experience in leading day-to-day activities while supporting long-range business goals. Promptly processes accounts payable and receivable, examining information carefully to eliminate errors. Dedicated to boosting productivity through strategic planning and resource management with focus on continual process improvements.

Skills
  • Billing
  • CPR Certified
  • Customer Service
  • Data Entry
  • Filing
  • First Aid
  • Inventory
  • Reception
  • Sales
  • Scheduling
  • Office supply management
  • Planning events
  • Microsoft Office
  • Accounts payable and receivable
  • File and data retrieval systems
  • Critical thinking
Experience
12/2019 to Current
Office Administrator Engineering Consulting Services, Ltd. Louisville, KY,
  • Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
  • Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
  • Processed financial documents, contracts, expense reports and invoices.
  • Automated office operations by managing client correspondence, records, contracts and data communications.
  • Offered technical expertise to customers, administrative staff and business leaders to accomplish smooth project rollouts.
  • Assisted software migration support services for employees, including overseeing training and resolving inquiries.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Coordinated administrative operations to bolster workflows and improve productivity.
  • Trained temporary workers for special projects while promoting service quality.
  • Oversaw workforce management and staff scheduling to keep office operations running smoothly.
  • Processed, tracked and pursued resolutions for issues to keep records and accounts current.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Disseminated reports and contracts to proper personnel, reviewing information prior to shipping to promote high-level accuracy.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Supported office document needs, including scanning documents and routing business correspondence.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
12/2017 to 12/2019
Front Desk Receptionist/ Merchandise Supervisor Waste Management Somerset, PA,
  • Took calls, signed in guests, deal with past due memberships, and clean up the equipment and the front desk area as well as our apparel.
  • Scheduling and checking both the manager’s and coach’s schedule for their clients of the day.
  • Restocking many of our items from clothes to drinks and supplements.
  • Filled out order forms to receive a shipment of items.
  • Corrected guest issues promptly with knowledgeable and friendly service.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed guest check-in and check-out procedures, reservations and payments.
08/2017 to 11/2017
Cashier Ulta City, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Promoted specific item options to drive sales and achieve add-on purchases.
08/2015 to 07/2016
Cashier/Customer Service Representative Bed Bath & Beyond City, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Increased sales by suggesting specific complementary items to customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Education and Training
Expected in 06/2015
High School Diploma:
Esperanza High School - Placentia, CA
GPA:
Expected in
Bachelor of Business Science:
Grand Canyon University - Phoenix, AZ
GPA:

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Resume Strength

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  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Esperanza High School
  • Grand Canyon University
Job Titles Held:
  • Office Administrator
  • Front Desk Receptionist/ Merchandise Supervisor
  • Cashier
  • Cashier/Customer Service Representative
Degrees
  • High School Diploma
  • Bachelor of Business Science

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