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Office Administrator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Adaptable Office Administrator with 20+ years' experience with wide range of talents, Medical office / Oil Field Office. Talented problem-solver adept at managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat workplace environment. Fast-learner with interest in developing new skills to better support staff and management.

Skills
  • Meeting coordination
  • Inbound phone call handling
  • Time management
  • Sorting and labeling
  • Data Entry
  • Managing office supply inventory
  • Booking travel
  • Mail handling
  • Administrative support
  • Office administration
  • Payroll
  • Insurance/Benefits
  • EMR / EHR
  • Medical Records Management
  • Medical office administration
  • Patient Scheduling
Education
Venus High School Venus Texas, Expected in 05/1990 High School Diploma : - GPA :
Work History
Feasible - Office Administrator
Oakland, CA, 07/2014 - Current
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
  • Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Led training sessions, answered questions and assisted employees with troubleshooting during new hire processing.
Hershey Entertainment & Resorts Company - Correctional Clinic Associate
Hershey, PA, 01/2004 - 01/2013
  • Kept detailed records of office inventories and placed orders for more supplies.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged offenders.
  • Successfully scheduled patient appointments and placed reminder forms sent daily.
  • Collaborated with nurses and providers to prepare and set up rooms with adequate supplies and equipment.
  • Maintained current and accurate medical records for offenders.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Managed scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Answered phone calls and messages for nurses and physicians medical facility, scheduling appointments and handling patient inquiries.
  • Coordinated front office duties, including customer service, patient scheduling for labs, xrays and follow up appointments.
  • Submitted payroll for all providers, nurses, dental staff and administrative staff.
Cook County Sheriff - Human Resources Assistant Manager
Chicago, IL, 09/1998 - 01/2004
  • Scanned and maintained confidential employee information and records, including new hire paperwork, terminations, I-9s, W4s and background checks.
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
  • Reviewed and maintained employee punches to verify correct pay each pay period.
  • Facilitated completion of benefit-related paperwork to provide eligible employees with benefit overviews.
  • Conducted pre-employment tests and in-person interviews.
  • Answered employee requests and questions related to benefits and compensation.
  • Accurately prepared and submitted payroll.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Coordinate and scheduled all current staff yearly training.
  • Review and order supplies
Corrections Corporation Of America - Correctional Officer
City, STATE, 09/1997 - 09/1998
  • Maintained custody and control of 500 inmates housed in minimum security unit.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.

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Resume Overview

School Attended

  • Venus High School

Job Titles Held:

  • Office Administrator
  • Correctional Clinic Associate
  • Human Resources Assistant Manager
  • Correctional Officer

Degrees

  • High School Diploma

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