Office Administrator Resume Example Everyday Home Care LLC

OFFICE ADMINISTRATOR

Summary

Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis with proven ability to work in fast-paced environment. Proven ability to manage diversified office administrative functions, manage events, offer customer assistance and provide team support.

Skills

Liquor regulations and compliance
Payment processing
Cash drawer balancing
POS systems
Time management ability
Public relations
Scheduling meetings
Training and coaching
Detail-oriented
Inventory control
Customer relations
Self-directed
Computer proficiency
Senior leadership support

Scheduling and calendar management
Reception
Ability to prioritize
Office supply management
Organizing meetings
Answering inbound calls
Report writing
Documentation proficiency
Key relationship management
Schedule coordination
MS Office proficient
Organizational strengths
Advanced mathematical aptitude
Excellent multi-tasker

Education and Training

Associate of ScienceJohnson County Community CollegeOverland Park,KS,Chemistry05/2018

High School DiplomaGardner Edgerton High SchoolGardner,KS,05/2015

Experience

Everyday Home Care LLCOffice Administrator | Overland Park, KS03/2019 to Current

Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Processed financial documents including contracts, expense reports and invoices.
Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
Coordinated schedules, administrative functions, quality assurance and process improvements.
Provided onboarding to new employees and supported all departmental members, resulting in increased productivity and performance.
Produced professional and error-free letters, presentations and spreadsheets.
Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
Automated office operations to manage client correspondence, record tracking and data communications.
Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
Verified prices and computed totals to complete accurate invoices.
Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.

Angie's Home Day CareChild Care Provider | Kansas City, MT11/2017 to 02/2019

Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Incorporated music and art activities to encourage creativity and expression.
Assisted children in development of social, communication and problem-solving skills.
Balanced schedules to provide optimal rest, play and educational periods.
Developed and implemented lesson plans based on ages and abilities of class children.
Recorded information about behavior, food served and medications administered.
Discussed new developments, misbehavior and concerns with parents or guardians.

WalgreensLead Pharmacy Technician | Gardner, KS05/2016 to 11/2017

Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Efficiently processed cash register transactions for new and refilled prescription orders.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Maintained clean and organized pharmacy shelving and work areas.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Prepared and submitted claims to insurance companies for payment.

WalmartCashier | Gardner, KS03/2015 to 05/2016

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Drove sales and add-on purchases by promoting specific item options to customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Resume Overview

Companies Worked For:

Everyday Home Care LLC
Angie's Home Day Care
Walgreens
Walmart

School Attended

Johnson County Community College
Gardner Edgerton High School

Job Titles Held:

Office Administrator
Child Care Provider
Lead Pharmacy Technician
Cashier

Degrees

Associate of Science
High School Diploma

Office Administrator Resume Example

Resume Score: 80%

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