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Office Administrator Resume Example

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AS

OFFICE ADMINISTRATOR
Summary

Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis with proven ability to work in fast-paced environment. Proven ability to manage diversified office administrative functions, manage events, offer customer assistance and provide team support.

Skills
  • Liquor regulations and compliance
  • Payment processing
  • Cash drawer balancing
  • POS systems
  • Time management ability
  • Public relations
  • Scheduling meetings
  • Training and coaching
  • Detail-oriented
  • Inventory control
  • Customer relations
  • Self-directed
  • Computer proficiency
  • Senior leadership support
  • Scheduling and calendar management
  • Reception
  • Ability to prioritize
  • Office supply management
  • Organizing meetings
  • Answering inbound calls
  • Report writing
  • Documentation proficiency
  • Key relationship management
  • Schedule coordination
  • MS Office proficient
  • Organizational strengths
  • Advanced mathematical aptitude
  • Excellent multi-tasker
Education and Training
Associate of ScienceJohnson County Community CollegeCity,State,Chemistry05/2018
High School DiplomaGardner Edgerton High SchoolCity,State,05/2015
Experience
Company NameOffice Administrator | City, State03/2019 to Current
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Processed financial documents including contracts, expense reports and invoices.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
  • Coordinated schedules, administrative functions, quality assurance and process improvements.
  • Provided onboarding to new employees and supported all departmental members, resulting in increased productivity and performance.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Verified prices and computed totals to complete accurate invoices.
  • Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
Company NameChild Care Provider | City, State11/2017 to 02/2019
  • Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Incorporated music and art activities to encourage creativity and expression.
  • Assisted children in development of social, communication and problem-solving skills.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Recorded information about behavior, food served and medications administered.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
Company NameLead Pharmacy Technician | City, State05/2016 to 11/2017
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Prepared and submitted claims to insurance companies for payment.
Company NameCashier | City, State03/2015 to 05/2016
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
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Resume Overview

School Attended

  • Johnson County Community College
  • Gardner Edgerton High School

Job Titles Held:

  • Office Administrator
  • Child Care Provider
  • Lead Pharmacy Technician
  • Cashier

Degrees

  • Associate of Science
    High School Diploma

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