Office Administrator Resume Example
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OFFICE ADMINISTRATOR
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis with proven ability to work in fast-paced environment. Proven ability to manage diversified office administrative functions, manage events, offer customer assistance and provide team support.
Skills
- Liquor regulations and compliance
- Payment processing
- Cash drawer balancing
- POS systems
- Time management ability
- Public relations
- Scheduling meetings
- Training and coaching
- Detail-oriented
- Inventory control
- Customer relations
- Self-directed
- Computer proficiency
- Senior leadership support
- Scheduling and calendar management
- Reception
- Ability to prioritize
- Office supply management
- Organizing meetings
- Answering inbound calls
- Report writing
- Documentation proficiency
- Key relationship management
- Schedule coordination
- MS Office proficient
- Organizational strengths
- Advanced mathematical aptitude
- Excellent multi-tasker
Education and Training
Associate of ScienceJohnson County Community CollegeCity,State,Chemistry05/2018
High School DiplomaGardner Edgerton High SchoolCity,State,05/2015
Experience
Fedex Cross BorderOffice Administrator | Olympia , WA03/2019 to Current
- Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Processed financial documents including contracts, expense reports and invoices.
- Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
- Coordinated schedules, administrative functions, quality assurance and process improvements.
- Provided onboarding to new employees and supported all departmental members, resulting in increased productivity and performance.
- Produced professional and error-free letters, presentations and spreadsheets.
- Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
- Automated office operations to manage client correspondence, record tracking and data communications.
- Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
- Verified prices and computed totals to complete accurate invoices.
- Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
North Country AcademyChild Care Provider | Santee , CA11/2017 to 02/2019
- Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Incorporated music and art activities to encourage creativity and expression.
- Assisted children in development of social, communication and problem-solving skills.
- Balanced schedules to provide optimal rest, play and educational periods.
- Developed and implemented lesson plans based on ages and abilities of class children.
- Recorded information about behavior, food served and medications administered.
- Discussed new developments, misbehavior and concerns with parents or guardians.
Ascension HealthLead Pharmacy Technician | Elk Grove , IL05/2016 to 11/2017
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Maintained clean and organized pharmacy shelving and work areas.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Prepared and submitted claims to insurance companies for payment.
Westgate ResortsCashier | Yulee , FL03/2015 to 05/2016
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
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Resume Overview
School Attended
- Johnson County Community College
- Gardner Edgerton High School
Job Titles Held:
- Office Administrator
- Child Care Provider
- Lead Pharmacy Technician
- Cashier
Degrees
- Associate of Science
High School Diploma
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