office administrator resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Outgoing employee with experience overseeing multiple tasks and managing my daily duties successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Skills
Team Management
Inbound Phone Call Handling
Permitting Requirements
Payroll Preparation
Accounts Payable and Accounts Receivable
Deposit Collection
Maintaining Office Records
Correspondence and Office Documents
Office Reception
Office Supplies and Inventory
Job Bidding
Call Transfers
Personnel Engagement
Patient Registration
Information Updates
Project Requirements
Friendly and Relatable
Information Uploading
Financial Approvals
Reminder Calls
Punch Lists
Overcoming Obstacles
Creating Presentations and Proposals
Work History
07/2021 to 06/2022Office AdministratorSalaber Associates, Inc. | Caldwell, ID,
Interacted with customers by phone, email or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Reconciled account files and produced monthly reports to keep the office informed about office operations.
Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
Maintained open communication with customers to foster positive relations and provide updates on issues.
09/2020 to 07/2021Dental AssistantSacramento Native American Health Center | Sacramento, CA,
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sterilized rooms and prepped equipment and instruments for 5-8 procedures daily.
01/2018 to 08/2020Dental AssistantSacramento Native American Health Center | Sacramento, CA,
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Explained treatment procedures and instructed patients on home care guidelines.
Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Prepared and arranged instruments, medications and required materials for dental procedures.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Documented patient dental health information, medical history and vital signs for future reference.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
12/2018 to 06/2020ServerCardinal Village | Sewell, NJ,
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Used slow periods to restock supplies, ice, trays and delivery bags.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Checked identification for minimum age for sale of alcoholic beverages.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Inspected dishes and utensils for cleanliness.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
Expected in 06/2017 to to High School Diploma | Dental AssistingSussex Technical High School, Georgetown, DE, GPA:
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