Experienced Office Manager and administration professional with 15 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Skills
Workforce Management
Salesforce Management
Office supply management
Travel coordination
Experience
04/2018 to 09/2019
Office AdministratorFiltration Group – Buffalo, NY,
Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
Disseminated reports and contracts to proper personnel, reviewing information prior to shipping to promote high-level accuracy.
Made orders for new office supplies based on demand and budgetary restraints.
Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team productivity.
Offered technical expertise to customers, administrative staff and business leaders to accomplish smooth project rollouts.
Assisted software migration support services for employees, including overseeing training and resolving inquiries.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Recorded meeting minutes for documentation purposes and disseminated to personnel.
Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Automated office operations by managing client correspondence, records, contracts and data communications.
Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
Processed financial documents, contracts, expense reports and invoices.
Assessed employee performance and capabilities, addressing uncovered weaknesses to promote staff growth.
Weekly Payroll
Prepared and submitted all company tax statements.
01/2003 to 07/2010
Office AdministratorFiltration Group – Joliet, IL,
Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
Weekly Payroll
Human Resources
Offered technical expertise to customers, administrative staff and business leaders to accomplish smooth project rollouts.
Assisted software migration support services for employees, including overseeing training and resolving inquiries.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Recorded meeting minutes for documentation purposes and disseminated to personnel.
Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Automated office operations by managing client correspondence, records, contracts and data communications.
Oversaw workforce management and staff scheduling to keep office operations running smoothly.
Processed financial documents, contracts, expense reports and invoices.
Assessed employee performance and capabilities, addressing uncovered weaknesses to promote staff growth.
Processed, tracked and pursued resolutions for issues to keep records and accounts current.
Implemented full-scale training program to provided education on department tasks and processes.
03/1997 to 12/2002
Human Resources and Accounts PayableOceaneering Space System – City, STATE,
Conducted employment verification and background investigation to facilitate hiring process.
Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
Developed and maintained training materials and benefits packets for new hires.
Submitted monthly, quarterly and weekly reports to Accounting manager to track mandatory requirements.
Liaised with HR management to devise and update policies based on changing industry and social trends.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
Assisted with employee termination process to drive consistency and reduce discrimination claims.
Coordinated training schedules and filed crucial administrative paperwork.
Prioritized and organized tasks to efficiently accomplish service goals.
Education and Training
Expected in
: Business Administration And Management College of The Mainland - Texas City, TX GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.