office administrator resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Respectful, dedicated and professional Office Administrator with solid background in high-volume office environments. Fast learner, focused on delivering exceptional administrative and operational support for professionals. Upbeat individual with very warm friendly demeanor and experience handling diverse daily tasks. Well-versed in managing office duties, client paperwork and various project needs.

  • Clerical support
  • Bilingual- Fluent English and Spanish(Read & Write)
  • Customer service excellence
  • Communication
  • Reliable and trustworthy
  • Data management
  • Self Organization
  • Computer skills
  • RAS & GTS software
  • Experience in Outlook, Gmail, Excel, Microsoft word and Power point
  • High filing experience
  • Oral and writing communication
  • Data Entry & Detailed oriented
  • SuperSaas & IMS Software
  • NC tracks experience
  • Administrative support
  • Safety oversight
  • Multitasking
  • ADP Knowledge and Beyond software
  • Inbound and outbound calling
  • Shipping and receiving experience
  • Reporting
  • Payroll processing
  • Calculating deductions
  • Candidate pre-screening
  • Indeed
  • iSolved
  • ROADS software
Office Administrator, 07/2022 to Current
Suffolk ConstructionSan Diego, CA,
  • Gathered, processed and submit daily time sheets for employees.
  • Identified, researched and resolved issues with hours worked.
  • Managed weekly payroll duties and submitted data to payroll department.
  • Calculated drive-time for employees, including transporting equipment or driving to job site far from home.
  • Responded quickly to questions and inquiries via phone and email.
  • Completed daily attendance reports, recruiting tracker reports and reporting overall amount of employees working with company daily.
  • Recruited, reviewed and hired candidates daily to meet weekly numbers.
  • Explained job duties, compensation and benefits to potential candidates.
  • Monitored indeed, isolved and company website for new applicants.
  • Facilitated job application processes for qualified candidates and sent drug screens for potential candidates.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Organized orientation class and distributed required PPE for candidates.
  • Gathered and processed all new hire paperwork and sent off to appropriate department.
  • Answered all calls/texts or transferred over to appropriate staff.
  • Checked office stock to determine supply levels and maintain inventory.
  • Helped office staff with various tasks and projects.
  • Monitored and submitted all employee PTO and personal day requests.
  • Organized and filed all documents in appropriate folder on computer and employee file cabinets. (A-Z)
  • Daily staffing call, reviewing each departments recruiting numbers for the day and sending off end of day reports.
  • Managed and supervised security of office.
  • Cleaned, organized, turned off all lights and setting up for next day.
  • Responsible for closing office when leaving for the day.
On-Site Coordinator, 02/2021 to 06/2022
Banfield Pet HospitalEverett, WA,
  • Manages team members employment at site, including coaching, counseling and removal from assignment.
  • Makes frequent rounds of facility to ensure proper communication and review of safety.
  • Prepares and conducts new team members orientation class.
  • Runs attendance reports, productivity reports, performance evaluations and exit interviews.
  • Facilitates the initial treatment and reporting of workers compensation incidents at the site.
  • Keeps constant communication with production leadership via email or in person in regards to team members.
  • Anticipates staffing requirements, expectations and support client needs.
  • Helps and translates for spanish-speaking team members on-site.
  • Completes personal time-off/Vacation time-off request forms for team members and forwards over to correspondent personnel.
  • Helps answer phone calls and replying back to team member text messages on text-em-all app.
  • Facilitates on-site recognitions to team members for perfect attendance and/or handing direct hire applications.
  • Conducts frequent rounds of facility to monitor proper wear of PPE.
  • Answer team members questions or concerns including but not limited to personal time off, team member points, weekly hours accrued, production schedule and individual emergencies.
Customer Service Coordinator, 02/2018 to 10/2020
AramarkCity, STATE,
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Warmly greeted incoming guests, assessed needs and directed to appropriate personnel.
  • Directed clients to their appropriate destination.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Prepared, complied and filed documents as well as reports presented to various parties.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Scheduled and confirmed interview appointments for New hire employees.
  • Sorted incoming mail and directed to correct personnel each day.
  • Updated, processed customer account changes and customer contracts.
  • Answered customer questions and addressed concerns via email/phone.
  • Send out monthly ruin reports (excel) to customers via email.
  • Filed and maintained records.
  • Take customer orders for merchandise or materials and send them to proper departments to be filled.
  • Perform duties such as, cleaning, taking care of plants, straightening magazines to maintain lobby and reception area.
  • Very organized, maintained copy rooms, conference rooms neat and straightened.
  • Delivered messages and run errands for the office.
  • Worked independently and as a team.
  • Process and prepare documents for business.
  • Buzz gate for incoming shipments and monitor gate security cameras.
  • Transmitted information or documents to sales representatives using email, mail or faxed.
  • Set out coffee, snacks and utensils for incoming guest.
  • Complete work schedules.
Education and Training
High School Diploma: , Expected in 2017 to Hillside High School - Durham, NC
: Language Interpretation And Translation, Expected in to Durham Technical Community College - Durham, NC

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Resume Overview

School Attended

  • Hillside High School
  • Durham Technical Community College

Job Titles Held:

  • Office Administrator
  • On-Site Coordinator
  • Customer Service Coordinator


  • High School Diploma
  • Some College (No Degree)

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