office administrator resume example with 18+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Organized and efficient and multitask effectively to achieve project goals.
Methodical and detail-oriented team player
Multidisciplinary skills in the process, produce and policy improvements initiatives, successful at assisting staff with duties beyond those assigned, and always willing to pitch in and help.
Skills
Performance Management
Report Preparation and Analysis
Accounts Payable and Receivable
Account Reconciliation
Spanish Fluency
Customer Service Management
Intuit QuickBooks
Multitasking and Prioritization
Honesty and Integrity
Methodical and Organized
Documentation and Recordkeeping
Education
Universidad Central Del Ecuador Quito - Ecuador, Expected in ā āNo Degree:2 Years of Physical Therapy - GPA:
Universidad Tecnologica EquinoccialQuito - Ecuador , Expected in ā āNo Degree:2 Years School of Marketing - GPA:
Sagrados Corazonez CentroQuito- Ecuador, Expected in 07/1981 ā āHigh School Diploma: - GPA:
Work History
Foundation Capital - Office Administrator Boston, MA, 12/2010 - Current
Delivered clerical support by handling a range of routine and special requirements.
Supported the owner with proactive correspondence management, document coordination, and customer relations.
Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
Produced documents, spreadsheets, and expenses reports for internal needs.
Reconciled account files with monthly bank statements and produced monthly reports. Verified Banks cash and credit payments daily.
Prepare bi-weekly payroll using the ADP website.
Follow up and filled documents required for 401K and Worker Compensations.
Yearly medical and dental renewal insurance.
Coordinate, follow-up documents, reports, and all requirements from Banks on loans, renewals LOC, etc.
Tracked office supplies kept well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Interacted with customers by phone, email, or in-person to provide information and provide them updates and resolves issues.
Use customer's websites to print, create purchases orders, invoices, shipping labels.
Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Managed accounts payables and receivables monthly.
Office Filing.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Tracked expenses and income for businesses while organizing and maintaining bank statements for all bank accounts.
Monitored, verified, and follow up on approved invoices, sales orders, and purchases orders.
Maintained and processed invoices, deposits, and money logs.
eBay, invoices, reports shipment.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
Orchestrated routing by producing accurate shipping documentation and package labels with our system and customer websites.
Reviewed order data to verify transactions and shipping dates.
Verified orders by comparing names and quantity of items packaged with shipping documents to invoice.
Handled day-to-day shipping and receiving overseeing and local. and prepared packages for shipment, pickup, and courier services for prompt delivery to customers.
Aria Care Partners - Office Assistant Cedar Rapids, IA, 11/2007 - 06/2009
Delivered clerical support by handling a range of routine and special requirements.
Interacted with customers by phone, email, or in-person to provide information.
Arranged rapid office equipment repair and maintenance with vendors.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Developed correspondence letters, memos, and emails.
City Of Sand Springs - Customer Service Associate Sand Springs, OK, 01/2006 - 10/2007
Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Price Rite Supermarkets - Front End Manager & Cash Office City, STATE, 09/2001 - 06/2006
Oversaw cashier operations, bookkeeping and security.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Trained team members in successful strategies to meet operational and sales targets.
Interpreted management directives to define and document administrative staff processes.
Evaluated employee performance and made recommendations for improvements.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Maintained strong customer relations and effective customer service standards.
Coached employees through day-to-day work and complex problems.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.