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Office Administrator Resume Example

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OFFICE ADMINISTRATOR
Summary

Organized administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities.

Highlights
  • Microsoft Office proficiency
  • Strong problem solver
  • QuickBooks knowledge
  • Meticulous attention to detail
  • Time management
  • Excel spreadsheets
  • Organized
  • Strong interpersonal skills
Accomplishments

Research 

  • Investigated and analyzed client complaints to identify and resolve issues.

Data Organization 

  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Multitasking 

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Payroll Assistance 

  • Assisted with payroll preparation and entered data into cumulative payroll document.

Scheduling 

  • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Experience
03/2014 to Current
Office Administrator Valpak of Southern VA － Virginia Beach, VA
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
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  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Designed electronic file systems and maintained electronic and paper files.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Created PowerPoint presentations used for business development.
  • Properly routed agreements, contracts and invoices through the signature process.
06/2010 to 07/2013
Practice Coordinator Concord Dental Group － Concord, MA
  • Greeted and prepared patients for dental examinations.
  • Coordinated appointment schedules and employee schedules for 6 dental practices
  • Routinely completed inventory, supply orders and restocked supplies.
  • Expertly filed patients' charts and processed billing and payments.
  • Managed invoices and transaction receipts.
  • Expertly managed difficult or emotional patient situations and responded promptly to patient needs.
06/2006 to 01/2010
Office Coordinator Phoenix Fire Protection － Salem, NH

  • Maintained all required documentation; permits, OSHA and licensing.
  • Produced spreadsheets for all job costing.
  • Maximized employee retention by creating positive work environment.
  • Scheduled jobs and 30+ employees to ensure cost effective and timely completion
Skills
  • Sales Software: Salesforce.com
  • Leadership
  • Assertiveness
  • Teamwork
  • Project Management
  • Communication
  • Adaptability
  • Punctuality
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Resume Overview

Companies Worked For:

  • Valpak of Southern VA
  • Concord Dental Group
  • Phoenix Fire Protection

Job Titles Held:

  • Office Administrator
  • Practice Coordinator
  • Office Coordinator

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