Worked directly for President of Company to achieve overall success of 10 employee import department. At the time, Dynasty was top importer of freight into Boston with over 10 million dollars in revenue.
Responsible for hiring, training and maintaining up to 10 employees in all areas of freight compliance. Responsible for top import accounts with sales revenues of over 2 Million dollars per year in profit.
Responsible for daily sales reports to president of company outlining customer volume, profit margins, carrier contract reviews, customer complaints and responsible to resolve any customer related conflicts.
Direct liaison between customers and sales staff as well as customer service department.
Responsible for keeping accurate records regarding monthly customer volume and sales volume.
Responsible for reviewing carrier contracts and keeping accurate records in regards to costing, billing and relevant issues.
Handled day to day communication with international offices regarding customer inquiries, sales related questions and carrier negotiations.
Responsible for daily communications and sales related correspondence with international offices and sales managers.
Handled all rate quotations to customers based on carrier contracted costs which were reviewed daily.
Direct liaison between top executive accounts, sales managers and president of company.
Prepared sales reports to president of company to show volume based on each individual customer, any volume discrepancies and make suggestions on best way to approach new customers.
Handled all daily correspondence, i.e emails, phone calls from customers, customs brokers, carriers and the like in regards to our customer base
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