occupational health technician resume example with 14+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Mobility assistance
Clinical training
Cultural awareness and sensitivity
Sterilization techniques
Experience
01/2016 to 03/2020Occupational Health TechnicianDepartment Of Defense | Parris Island, SC,
Collected lab specimens in adherence with safety protocols for patient tests.
Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Verified patient identities using prescribed protective measures to meet facility and regulatory requirements.
Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Recorded observations and baseline measurements to maintain accurate medical records.
Assisted patients with personal care, ambulation and general patient care needs.
Collected, documented and reviewed patient medical histories and relayed important factors to supervising clinicians.
Aided patients with mobility and activities of daily living.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Improved patient care, safety and compliance by partnering with nurses.
Calibrated equipment for optimal use and to obtain accurate diagnostic results.
Monitored and maintained aseptic techniques throughout procedures.
Tracked patients during tests and surgeries with assistance of EEG, EP instruments and video recording equipment.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Obtained, inspected and distributed sterile and non-sterile surgical equipment and instruments.
06/2005 to 03/2020Medical AssistantSouthern California University Of Health Sciences | Whittier, CA,
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Used [Type] software to process patient payments and update accounts.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Reviewed treatment sheets for consistency, completeness and accuracy.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Administered rapid tests such as Flu and strep swab to help clinical staff assess conditions.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Prepared prescription refill requests on behalf of physician to prevent lags.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Contacted pharmacies to submit and refill patients' prescriptions.
Measured patient peak flows to improve workflow efficiency.
Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Printed and filed examination data records according to HIPAA patient standards.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Kept facility stocked with necessary supplies, equipment and instruments.
Helped residents achieve health program goals and increase independence.
Assessed, documented and monitored vital signs for more than 25 patients per day.
Completed basic physical assessments of diet and health issues for patients to provide optimal care.
06/2005 to 03/2020Front Office ManagerMental Health Center Of Denver | Denver, CO, Practice
Evaluated employee job performance and motivated staff to improve productivity.
Monitored office inventory to maintain adequate supply levels and order products.
Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
Efficiently organized resources and staff necessary to handle any requirements and maintain strong service levels.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Input customer data using Eclinicals software and made immediate updates to reflect room changes.
Utilized active listening skills to quickly resolve problems and escalated larger issues to Providers.
Delivered key administrative support to coworkers, taking on additional tasks during peak times.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Kept close eye on front desk to promptly address and resolve issues.
Pleasantly responded to questions and remedied concerns quickly, resulting in 10% score in overall performance evaluations.
Managed customer complaints and rectified issues to complete satisfaction.
Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
01/2010 to 02/2016Nurse Office ManagerBeaumont Family Practice | City, STATE,
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Increased office organization by developing filing system and customer database protocols.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Trained 50 employees on best practices and protocol while managing teams to maintain optimal productivity.
Education and Training
Expected in 06/1982 to to GED | Vidor High School, Vidor, TXGPA:
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