Nurse Director Resume Example Brigham And Women's Physician Organization

NURSE DIRECTOR

Professional Summary

Highly qualified professional with extensive clinical experience combined with administration oversight and staff leadership, resulting in exceptional quality and service standards. Develop and execute programs to improve productivity, profitability and effectiveness with a focus on patient care. Collaborated with health care teams to meet the needs of patients in a demanding environment. Apply a solution oriented approach to resolve conflict, manage staff and work with strategic partners to achieve optimal results.

Licenses

Basic Life Support (BLS) Certification [year to present]

Skill Highlights

Familiarity with disease management programs
Trained in in- and out-patient care
Wound cleaning/care expertise
Infection control standards expert

Professional Experience

Nurse Director, 11/1999 to 08/2015Brigham and Women's Physician Organization － Boston, MA

Developed patient care policies, nursing standards and methods of health care delivery to patients in the General Surgical Specialty department.
Implemented and monitored the application of such policies, standards and method in the patient care setting.
Trained and educated staff in their use.
Developed quality assurance programs to improve customer service and improve efficiency in workflow within our department.
Developed and implemented patient and family health education and teaching programs to achieve patient's optimal recovery at home.
Consistently sought and developed an environment, which encouraged innovated approaches to patient care and improvement.
Evaluated patients with postoperative surgical issues and wound care needs.
Reviewed and analyzed patient records to improve and coordinate patient care.
Assessed and identified patient's needs and developed and coordinated a plan of care in collaboration with the physician and health care team and home care agency.
Monitored the patient's home care progress and instituted the appropriate changes in collaboration with the home care agency and health care team.
Collaborate with insurance companies to obtain the services needed for patients to achieve their optimal recovery.
Created a process with home care and community services augmenting and improving care to high-risk surgical patients.
Developed a process improvement lean project to decrease postoperative anxiety and concerns with the endocrine surgical patients.
Coordinated a multidisciplinary colorectal quality improvement team to reduce readmissions due to dehydration.
Participated in Joint Commission on Accreditation of Health Care Organization (JCAHO) surveys and ensured General Surgical Specialties readiness by maintaining quality standards and safety precautions.
Analyzed Press Ganey and customer surveys to identify areas to improve patient satisfaction with their health care experience.

Nurse ManagerDepartment of General Surgical Specialties － Boston, MA

Coordinated daily operations to achieve quality performance and continuous efficiency with the department.
Developed protocols and workflow to improve transition in care.
Monitored quality clinical standard performance measures Ensured and improved clinical practice services and operations by designing and implementing processes and procedures to evaluate and improve patient care without our department.
Developed an orientation and staff-training program to improve patient care delivery and efficiency.
Oriented and trained staff.
Supervised and evaluated staff performance.

Staff NurseBrigham and Women's Hospital － Boston, MA

Burn and Trauma Surgical Unit.
Preformed a comprehensive range of clinical functions in a Surgical Burn/Trauma step down unit.
Assessed patients developmental stages and conditions, administered medications, maintained charts and provided wound care.
Collaborated with multidisciplinary team members and worked closely with Physicians, Nurses and Therapists to formulate and implement an individual care plans.

Education and Training

Bachelor of Science:NursingNortheastern University － Boston, Ma

Accomplishments

Ambulatory Leadership Committee Ambulatory Nursing Policy and Procedure Committee Partners Colorectal Surgery Collaborative Committee Patient and Family Education Committee Emergency Response Committee.

Additional Information

Professional Awards and Honors: Partners in Excellence Awards 2011,2012- for exemplary individual and team based care.

Skills

agency, charts, customer service, delivery, designing, staff-training, health education, home care, insurance, nursing, patient care, coordinate patient care, policies, Press, processes, process improvement, progress, protocols, quality, quality assurance, quality improvement, safety, surveys, teaching, Trauma, plan of care, workflow, wound care

Resume Overview

Companies Worked For:

Brigham and Women's Physician Organization
Department of General Surgical Specialties
Brigham and Women's Hospital

School Attended

Northeastern University

Job Titles Held:

Nurse Director
Nurse Manager
Staff Nurse

Degrees

Bachelor of Science : Nursing

Nurse Director Resume Example

Resume Score: 100%

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