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nuclear pharmacy technician resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Accomplished and certified Pharmacy Technician with over 5 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Customer-oriented Pharmacy Technician bringing 5 years of experience and strong background in Nuclear pharmacy. Expert in accurately filling prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedure changes. Service-oriented Customer Service Specialist with 40 years of experience and strong background in pharmacology and patient medication therapy management. Currently licensed in NC. Efficient and accurate when processing and filling prescriptions, counseling patients and quickly responding to minor illnesses. Certified in North Carolina and NC Board of Pharmacy.

Accomplishments
  • Gained admission to Ohio States pharmacist program.
  • Processed and filled over 50 prescriptions per day.
  • Trained 2 new pharmacy technicians on pharmacy policies, procedures and best practices.
  • Achieved promotions through effectively helping with operation improvements.
  • State Championship in high school baseball
  • Was trusted to represent Company with any Customer Service needs
Skills
  • Intravenous admixture preparation
  • Advanced math skills
  • Pharmaceutical sales and services
  • Assisting pharmacists
  • FDA Drug Safety Guidelines
  • Confidentiality and HIPAA
  • Receiving incoming supplies
  • Drug storage procedures
  • Manual and automated medication dispensing
  • Drug inventory management
  • Operations support
  • Team collaboration
  • Patient confidentiality
  • Medication dispensing
  • New Hire Onboarding
  • HIPAA
  • Staff Development
Work History
Nuclear Pharmacy Technician, 11/2016 to Current
Cardinal HealthSpringfield, MO,
  • Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Sales/Customer Service Representative, 06/2009 to 10/2016
Ibm CorporationMadison, WI,
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Built client list and strengthened customer relationships through consistent communication via phone and internet.
  • Exceeded call monitoring expectations through accurate reporting and processing.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Developed, maintained and utilized diverse client base.
  • Set and achieved company defined sales goals.
Customer Contact Representative, 06/1983 to 03/2009
Eaton CorporationCity, STATE,
  • Collaborated with other callers and representatives to complete tasks.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Made follow-up phone calls to customers about general issues.
  • Responded to customer requests for products, services and company information.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Regularly exceeded daily sales and product add-on quotas.
Education
Associate of Science: Business Administration And Management, Expected in 05/1987 to Montreat-Anderson College - Montreat, NC,
GPA:
High School Diploma: , Expected in 05/1983 to TC Roberson High - Arden, NC,
GPA:

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Resume Overview

School Attended

  • Montreat-Anderson College
  • TC Roberson High

Job Titles Held:

  • Nuclear Pharmacy Technician
  • Sales/Customer Service Representative
  • Customer Contact Representative

Degrees

  • Associate of Science
  • High School Diploma

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