nuclear pharmacy technician resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Skilled Pharmacy Technician offering 3 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.
Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of Nuclear pharmacy operations.
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Cardinal Health. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Skills
Receiving incoming supplies
Advanced math skills
Assisting pharmacists
Drug inventory management
Drug Formulation and Compounding
Drug storage procedures
Quality Assurance and Control
Laboratory Practices
Confidentiality and HIPAA
Drug Delivery Mechanisms
Data Entry
Manual and automated medication dispensing
Education
Montreat Anderson CollegeMontreat, NC, Expected in 05/1987 ā āAssociate of Arts:Business Administration - GPA:
T.C. Roberson High Arden, NC, Expected in 05/1983 ā āHigh School Diploma: - GPA:
Work History
Cardinal Health - Nuclear Pharmacy Technician Buford, GA, 11/2016 - Current
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Liaised with other pharmacies to eliminate issues related to product expiration.
Developed and implemented improvements to pharmacy organization system to continuous improvement, 5S and Lean
Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Stocked, labeled and inventoried medication to keep accurate records.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Ken Wilson Ford - Car Salesman City, STATE, 11/2008 - 04/2016
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
Completed registration paperwork and sales documentation.
Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Demonstrated vehicle features and conducted test drives.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Negotiated purchase prices and explained sales, warranty and optional products.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Completed sales contracts, purchase documentation, registration paperwork and dealership records.
Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Demonstrated vehicles and features, and conduct test drives.
Exceeded sales quotas by 25% or more.
Responded to customer enquiries via telephone and email.
Maintained compliance with all service, quality, and regulatory standards.
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
Offered comprehensive knowledge of vehicle operations and brand features.
Maintained up-to-date knowledge of product and service changes.
Applied highly effective selling skills while properly engaging and presenting solutions to customers.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Cross-trained and provided back up for customer service managers.
Managed timely and effective replacement of damaged or missing products.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Trained staff on operating procedures and company services.
Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Investigated and resolved customer inquiries and complaints quickly.
Responded to customer requests for products, services and company information.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Effective liaison between customers and internal departments.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Implemented and developed customer service training processes.
Facilitated inter-departmental communication to effectively provide customer support.
Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.