Notary Signing Agent Resume Example
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NOTARY SIGNING AGENT
Professional Summary
Notary Signing Agent with over 7 years of successful experience in Customer Service. Recognized consistently for performance excellence and contributions to success in the retail industry. Carries $5,000 Notary Bond, $30,000 Errors & Omissions Insurance, Commissioned for notarial duties in the State of Arizona serving Maricopa County through February 2024.
Skills
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Work History
Notary Signing Agent, 02/2020 to Current
Hallbrook Country Club – Leawood , KS
Hallbrook Country Club – Leawood , KS
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Lessons Lead, 04/2018 to Current
Music And Arts – Park Forest , IL
Music And Arts – Park Forest , IL
- Performed administrative duties, including managing the student schedule and student accounts.
- Handled 200 calls per week to address customer inquiries and concerns.
- Supported the needs of Lessons Instructors with skill and efficiency.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Followed all policies, regulations, dress codes and schedules.
- Participated in meetings to discuss new instructional opportunities.
- Worked with Guitar Center's customers to understand needs and provide exceptional customer service.
Operations Associate, 03/2014 to 04/2018
Medmen – West Palm Beach , FL
Medmen – West Palm Beach , FL
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Packaged up damaged goods and shipped these items back to correct supplier.
- Operated pallet jack to move unloaded goods to correct locations in warehouse.
- Followed all shipping and receiving procedures for goods and materials as directed by the Operations Manager.
- Increased customer satisfaction by resolving shipping and fulillment issues.
- Followed all policies, regulations, dress codes and schedules.
- Performed administrative duties, including cash handling and price integrity monitoring.
- Supported needs of Sales Associates with skill and efficiency.
- Handled 100 calls per week to address customer inquiries and concerns.
- Completed clerical tasks such as filing, copying and distributing mail.
- Learnedhow to complete Safety and Security Walks and Plan-o-Gram Updates with minimal supervision, contributing to successful store operations.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked with Guitar Center's customers to understand needs and provide exceptional customer service.
- Loaded, unloaded and moved material to and from storage and production areas.
Delivery Driver, 12/2012 to 09/2015
Panera Bread Co – Big Rapids , MI
Panera Bread Co – Big Rapids , MI
- Recorded each delivery using proper paperwork before leaving warehouse.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
- Followed all company policies and procedures during shift.
- Interpreted maps and followed written and verbal directions.
- Informed customers of discounts, special offers and programs to enhance customer experience.
- Maintained clean and orderly appearance while on shift.
- Processed payments by cash and credit card, made change and provided receipts.
- Handled customer concerns and issues effectively by using the BLAST (Believe, Listen, Acknowledge, Satisfy, Thank) system.
Education
Some College (No Degree): Audio Production TechnologyMaricopa Community Colleges - Glendale Community College - City, State
High School DiplomaWestview High School - City
Accomplishments
- Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive shopping experience for all customers. Rated 95.6% Customer Friendly over 24 satisfaction surveys by Guitar Center Shoppers during Q4 of 2019.
Certifications
- National Notary Association (NNA) certified thru 03/2021
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Resume Overview
School Attended
- Maricopa Community Colleges - Glendale Community College
- Westview High School
Job Titles Held:
- Notary Signing Agent
- Lessons Lead
- Operations Associate
- Delivery Driver
Degrees
- Some College (No Degree) : Audio Production Technology
High School Diploma
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