notary signing agent resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
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Professional Summary
Notary Signing Agent with over 7 years of successful experience in Customer Service. Recognized consistently for performance excellence and contributions to success in the retail industry. Carries $5,000 Notary Bond, $30,000 Errors & Omissions Insurance, Commissioned for notarial duties in the State of Arizona serving Maricopa County through February 2024.
Skills
Leadership communications
Collaborative Leadership
Educational leadership
Converting leads
Spreadsheet management
Appointment setting
Bookkeeping
100+ WPM typing speed
MS Office
Time management
Customer Service
Cash Management
Customer retention
Work History
Notary Signing Agent, 02/2020 - Current Hallbrook Country Club – Leawood, KS,
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Lessons Lead, 04/2018 - Current Music And Arts – Park Forest, IL,
Performed administrative duties, including managing the student schedule and student accounts.
Handled 200 calls per week to address customer inquiries and concerns.
Supported the needs of Lessons Instructors with skill and efficiency.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Followed all policies, regulations, dress codes and schedules.
Participated in meetings to discuss new instructional opportunities.
Worked with Guitar Center's customers to understand needs and provide exceptional customer service.
Operations Associate, 03/2014 - 04/2018 Medmen – West Palm Beach, FL,
Communicated with internal personnel to provide status updates for both shipping and receiving dates.
Packaged up damaged goods and shipped these items back to correct supplier.
Operated pallet jack to move unloaded goods to correct locations in warehouse.
Followed all shipping and receiving procedures for goods and materials as directed by the Operations Manager.
Increased customer satisfaction by resolving shipping and fulillment issues.
Followed all policies, regulations, dress codes and schedules.
Performed administrative duties, including cash handling and price integrity monitoring.
Supported needs of Sales Associates with skill and efficiency.
Handled 100 calls per week to address customer inquiries and concerns.
Completed clerical tasks such as filing, copying and distributing mail.
Learned how to complete Safety and Security Walks and Plan-o-Gram Updates with minimal supervision, contributing to successful store operations.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Worked with Guitar Center's customers to understand needs and provide exceptional customer service.
Loaded, unloaded and moved material to and from storage and production areas.
Delivery Driver, 12/2012 - 09/2015 Panera Bread Co – Big Rapids, MI,
Recorded each delivery using proper paperwork before leaving warehouse.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Fostered positive working relationships with customers by responding to questions and concerns.
Boosted revenues by upselling and cross-selling products to new and established customers.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Followed all company policies and procedures during shift.
Interpreted maps and followed written and verbal directions.
Informed customers of discounts, special offers and programs to enhance customer experience.
Maintained clean and orderly appearance while on shift.
Processed payments by cash and credit card, made change and provided receipts.
Handled customer concerns and issues effectively by using the BLAST (Believe, Listen, Acknowledge, Satisfy, Thank) system.
Education
: Audio Production Technology, Expected in - Maricopa Community Colleges - Glendale Community College - Glendale, AZ GPA: Status -
High School Diploma: , Expected in - Westview High School - Avondale, AZ, GPA: Status -
Accomplishments
Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive shopping experience for all customers. Rated 95.6% Customer Friendly over 24 satisfaction surveys by Guitar Center Shoppers during Q4 of 2019.
Certifications
National Notary Association (NNA) certified thru 03/2021
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Resume Overview
School Attended
Maricopa Community Colleges - Glendale Community College