Notary Public Resume Example
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NOTARY PUBLIC
Summary
Dedicated to supporting business, agency and private legal transactions as an impartial and sound witness. Proven skills in spotting signs of coercion or fraud before notarizing documents.
Skills
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Experience
Notary Public, Pra Group, Inc., February 2020-CurrentNorth Richland Hills , TX
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Documented all transactions in notary journal to maintained permanent record.
- Asked signers if the information contained in the document was true.
- Prepared registered and certified mail for dispatch.
- Ordered and restocked supplies in line with budget limits and office needs.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Offered every visitor immediate, personalized and friendly assistance.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Collected, evaluated and stored documents securely in permanent records.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Collected purchase funds and verified confirmed lienholder payoff before processing title.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Investigated and solved accuracy issues on titles, odometer readings, and power of attorney.
- Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
- Maintained regular communications with clients to discuss and resolve issues.
- Processed and maintained title files, implementing security measures to protect all data.
Rental Manager, Rush Enterprises, October 2018-CurrentSalina , KS
- Answered telephones to assist customers and resolve issues.
- Employed sales techniques to boost sales and services.
- Updated and maintained rental agreement files and documents.
- Contacted customers and billing parties about overdue rentals and requested expected date of return.
- Oversaw maintenance, appearance and performance of company vehicles.
- Explained policies and reviewed documentation to obtain signatures.
- Collected payment by processing credit card transactions.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
- Oversaw daily operations, maintenance and administration of various properties.
- Compiled and conveyed all operational and financial data to regional manager.
- Inspected equipment to determine repair and maintenance needs.
Office Assistant, Omni Hotels, January 2014-CurrentAtlanta , GA
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Answered approximately 25 phone calls daily and pleasantly welcomed visitors to office.
- Served as central point of contact for all outside vendors needing to gain access to building.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Tracked office stock and maintained inventory in neat and organized fashion.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Maintained business records by updating customer information.
Customer Service Representative, Dominion Enterprises, January 2008-April 2009Sacramento , CA
- Assessed customer needs and upsold products and services to maximize T-Moibile sales.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Educated customers on special pricing opportunities and company offerings.
- Delivered service and support to each customer, paving way for future business opportunities.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Documented conversations with customers to track requests, problems and solutions.
- Created and implemented process improvements to reduce workloads and bolster callback efficiency.
- Set up and activated customer accounts to maintain QA satisfaction levels.
Education and Training
CertificationNotary Public, , Notary Commission, , CityJune 2020
Some College (No Degree)Agent Services Basic Title And Registration , Pennsylvania Association Of Notaries, City
GEDUniontown Senior High School, , CityJune 2006
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Resume Overview
School Attended
- Notary Commission
- Pennsylvania Association Of Notaries
- Uniontown Senior High School
Job Titles Held:
- Notary Public
- Rental Manager
- Office Assistant
- Customer Service Representative
Degrees
- Certification
Some College (No Degree)
GED
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