Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Skills
Cash handling expertise
Rapid 10-key data entry
Fast learner
Tax preparation
Motivated to work
People-oriented
Strongly responsible
Extremely organized
Summary
Professional tax preparer with an outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.
Work History
04/17 to CurrentNotary PublicPra Group, Inc. | Norfolk, VA,
Met with clients in a pprofessional environment to witness signings.
Looked for signs of fraud or coercion and refused notarization.
Checked documents and identifying credentials for all parties.
Updated journal with names and dates for permanent record.
Administered oath to document signers to obtain affirmation of truth.
01/2017 to CurrentTax ProfessionalH&R Block | Cottage Grove, MN,
Rapidly and efficiently prepared customer income tax refund.
Pulled daily Liberty reports for approvals and/or denials of refund.
Answered telephone inquiries on banking products including refund advance, bank direct deposit , NetSpend quick deposit cards and any other professional questions clients may have.
Updated computers programs daily.
Organized, stocked and maintained the waiting room area.
Coordinated daily cash reconciliation at a high-volume location.
Created member account profiles on an online Tax program.
Maintained friendly and professional customer interactions.
Continued education on current Taxation status, banking products and services through Liberty Tax courses, online Training, IRS website and received certificates of completion.
03/17 to 09/18Front Desk SalesAdvanced Drainage Systems | Ennis, TX,
Greeted customers and visitors in-person and via telephone calls.
Ensured that all calls were answered in a timely manner and that all calls were forwarded to the appropriate parties.
Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Collected deposits, fees and payments.
Verified accuracy of financial data.
Completed forms, reports, logs and records to ensure that all documentation were quickly and accurately handled.
Maintained high levels of confidentiality while creating files, reports and records.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Sorted mail and other important data.
Maintained cleanliness and organization of front desk area.
07/2015 to 09/2015Fruit PackerHouston Medical Center | Warner Robins, GA,
Packaged fruit per box by count or weight.
Labeled box.
04/2015 to 06/2015Plastic WorkerAtlas Staffing | City, STATE,
Packaged plastic parts at a rate of 30-50 boxes per hour.
Set up machines for daily operations.
Completed detailed line inspections and visually inspected bottles for consistent product quality.
Trained associates in machine functioning, processing and tooling.
Operated hand tools, including trimming knives and rubber mallets.
Filled out daily log sheets quickly and correctly.
Notified the appropriate support groups and leaders about functional and process failures.
Exhibited strong working knowledge of material goods defects and made quick judgments regarding quality and usability.
Picked up plasticware and waste in labs.
10/2014 to 12/2014CashierDollar Tree | City, STATE,
Greeted customers promptly.
Received customer payments.
Totaled bills and calculated taxes.
Monitored areas for security issues and safety hazards.
Assisted customers in selecting items based on needs.
Created attractive displays to promote items.
Processed customer returns.
Reported security and service incidents to management.
Completed purchases using Point of Sale systems.
Collected and stored coupons.
Assisted on sales floor as needed to maintain service standards.
Education
Expected in 2006GED | Yakima Valley Community College, Yakima, WAGPA:
Expected in CurrentRealtor Licence | Real EstateResults Realty Group, Yakima, WAGPA:
Expected in 2017Tax Professional Certification | Tax ProfessionalLiberty Tax, Yakima, WashingtonGPA:
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