LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Skills
  • Cash handling expertise
  • Rapid 10-key data entry
  • Fast learner
  • Tax preparation
  • Motivated to work
  • People-oriented
  • Strongly responsible
  • Extremely organized
Summary
  • Professional tax preparer with an outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.
Work History
04/17 to Current Notary Public Pra Group, Inc. | Norfolk, VA,
  • Met with clients in a pprofessional environment to witness signings.
  • Looked for signs of fraud or coercion and refused notarization.
  • Checked documents and identifying credentials for all parties.
  • Updated journal with names and dates for permanent record.
  • Administered oath to document signers to obtain affirmation of truth.
01/2017 to Current Tax Professional H&R Block | Cottage Grove, MN,
  • Rapidly and efficiently prepared customer income tax refund.
  • Pulled daily Liberty reports for approvals and/or denials of refund.
  • Answered telephone inquiries on banking products including refund advance, bank direct deposit , NetSpend quick deposit cards and any other professional questions clients may have.
  • Updated computers programs daily.
  • Organized, stocked and maintained the waiting room area.
  • Coordinated daily cash reconciliation at a high-volume location.
  • Created member account profiles on an online Tax program.
  • Maintained friendly and professional customer interactions.
  • Continued education on current Taxation status, banking products and services through Liberty Tax courses, online Training, IRS website and received certificates of completion.

03/17 to 09/18 Front Desk Sales Advanced Drainage Systems | Ennis, TX,
  • Greeted customers and visitors in-person and via telephone calls.
  • Ensured that all calls were answered in a timely manner and that all calls were forwarded to the appropriate parties.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Collected deposits, fees and payments.
  • Verified accuracy of financial data.
  • Completed forms, reports, logs and records to ensure that all documentation were quickly and accurately handled.
  • Maintained high levels of confidentiality while creating files, reports and records.
    Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Sorted mail and other important data.
  • Maintained cleanliness and organization of front desk area. 
07/2015 to 09/2015 Fruit Packer Houston Medical Center | Warner Robins, GA,
  • Packaged fruit per box by count or weight.
  • Labeled box.
04/2015 to 06/2015 Plastic Worker Atlas Staffing | City, STATE,
  • Packaged plastic parts at a rate of 30-50 boxes per hour.
  • Set up machines for daily operations.
  • Completed detailed line inspections and visually inspected bottles for consistent product quality.
  • Trained associates in machine functioning, processing and tooling.
  • Operated hand tools, including trimming knives and rubber mallets.
  • Filled out daily log sheets quickly and correctly.
  • Notified the appropriate support groups and leaders about functional and process failures.
  • Exhibited strong working knowledge of material goods defects and made quick judgments regarding quality and usability.
  • Picked up plasticware and waste in labs.
10/2014 to 12/2014 Cashier Dollar Tree | City, STATE,
  • Greeted customers promptly.
  • Received customer payments.
  • Totaled bills and calculated taxes.
  • Monitored areas for security issues and safety hazards.
  • Assisted customers in selecting items based on needs.
  • Created attractive displays to promote items.
  • Processed customer returns.
  • Reported security and service incidents to management.
  • Completed purchases using Point of Sale systems.
  • Collected and stored coupons.
  • Assisted on sales floor as needed to maintain service standards.

Education
Expected in 2006 GED | Yakima Valley Community College, Yakima, WA GPA:
Expected in Current Realtor Licence | Real Estate Results Realty Group, Yakima, WA GPA:

Expected in 2017 Tax Professional Certification | Tax Professional Liberty Tax, Yakima, Washington GPA:

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School Attended

  • Yakima Valley Community College
  • Results Realty Group
  • Liberty Tax

Job Titles Held:

  • Notary Public
  • Tax Professional
  • Front Desk Sales
  • Fruit Packer
  • Plastic Worker
  • Cashier

Degrees

  • GED
  • Realtor Licence
  • Tax Professional Certification

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