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Currently a Chiropractic Assistant, a Virginia Commissioned Notary and an undergraduate student at George Mason University. Served as Operations Chief, Corporal, of the United States Marine Corps. Highly qualified and accomplished leader with 4 years of experience. A visionary leader able to motivate teams to achieve goals. Expert time management ability. Expert experience conducting operational planning. Supervisory personnel management skills and experience.
Inventive Operations Specialist with comprehensive knowledge of business techniques, methods, and principles. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management and market research. Exceptional negotiation and multitasking abilities.
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hard working leader with a history of streamlining operations and increasing efficiency.
Highly motivated, detailed and results-oriented team and operations leader. Excellent vendor relationship and contract manager skilled in mentoring and developing high-performing teams to meet organizational goals. Adept at implementing systems to track team performance and revenue and reduce shrinkage. Successful in achieving sales and revenue goals and driving the growth of the organization.
Ambitious student pursuing a biology degree eager to contribute developed knowledge in medical operations role. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
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Path Medical – Kissimmee, FL,
- Commissioned Virginia Notary Provide personable and professional customer service while notarizing a variety of documents for our customers.Develop and sustain subject-matter expertise in electronic closings and Notary Signing Agent protocols.
- Maintain current knowledge of VA Notary Law & Notarize Policy/ Procedures.
- Video-based, call center, or face-to-face customer service support experience.
- Analyzed operational performance to identify pain points and provided actionable solutions to management.
- Completed various reports and analyzed each report to decide where improvements could be made.
- Supported asset transfers, lender and equity requests, and audit inquiries.
- Trained, mentored and motivated employees to maximize team productivity.
- Conducted associate focus groups to gather personnel feedback, address concerns and establish rapport across team members and leadership.
- Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
- Developed and oversaw strategies for improving operational efficiency and accuracy.
Taschler Spine And Rehabilitation – City, STATE,
- Greeting patients, working alongside the Chiropractor, assisting with therapy for patients, including connecting patients to electric stimulation machines, cervical traction, lumbar traction, administering ultrasound, placing hot and cold packs, taking vitals, and taking patient medical history.
- Maintain organization of office and supplies, performed medical billing and coding.
- Managed scheduling and patient flow.
- Recorded vital signs and medical history for 45 patients a day.
- Scheduled appointments for patients via phone and in person.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Inputted all patient data using PayDC, making sure all records received appropriate updates.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
- Kept patient rooms clean between services and removed used linens for laundering.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
- Ordered and received disposable supplies and created SAP purchase orders.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Identified operational improvements to drive efficiency and quality of care.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Used EMR Systems to process patient payments and update accounts.
United States Marine Corps – City, STATE,
- Assisted in the preparation of operation plans and orders, training directives, programs and orders.
- Maintained file orders of flight time as well as radio and landing facility charts.
- Prepared aviation safety reports.
- Evaluated and analyzed terrain to determine physical security equipment placement and safe operations.
- Provided leadership to 30 employees through coaching, feedback and performance management.
- Supported community outreach initiatives by partnering with local organizations.
- Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Leverage expertise to devise and actualize corporate communication plans.
- Oversaw all corporate communications to streamline data and information sharing initiatives.
- Elevated resource allocation, accurately controlling expenses.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Identified and solved complex strategy problems to drive organizational goals.
George Mason University - ,
Northern Virginia Community College - ,
Nova Southeastern University - ,
Babylon High School - ,
Internships Taschler Spine and Rehabilitation Chiropractic Assistant
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School Attended
- George Mason University
- Northern Virginia Community College
- Nova Southeastern University
- Babylon High School
Job Titles Held:
- Notary Operations Specialist
- Chiropractic Assistant
- Aviation Operations Manager
Degrees
- Bachelor of Science
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