Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success, highly enthusiastic with 20+ years client interface experience. Motivated to maintain customer satisfaction and contribute to company success.
Excel, Outlook, Word, Lotus Notes, AS/400, Kana, TMS database, Internet
Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
administrative functions, Advertising, AS/400, billing, copy, print and scan documents, customer satisfaction, customer service, 10- key, Data Entry, Shipping and receiving, Professional and friendly, careful and active listener, Multi-tasking, customer support, database, delivery, e-mail, faxing, Internet
SKILLS, Lotus Notes, Excel, mail, Outlook, Word, order entry, pricing, Procurement, quality, researching, Sales, phone, Transportation
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