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Night Manager Resume Example

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NIGHT MANAGER
Professional Summary

Highly dedicated and self-motivated night manager well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 2 years of experience to dynamic new position.

Skills
  • Motivated team player
  • Active listening skills
  • Skilled problem solver
  • Sales leadership
  • People management
  • Bank deposit preparation
  • Reservations management
  • Policy and procedure adherence
  • Office and staff streamlining
  • Accurate money handling
Work History
Night Manager10/2018 to 01/2020
Company Name – City, State
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Provided management with feedback regarding employee performance and training needs.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
  • Demonstrated new products, procedures and techniques to employees.
  • Trained new employees in specific job requirements.
  • Established and maintained positive work environment to enhance retention and productivity.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Managed invoicing and payment processing operations.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Cashier09/2016 to 08/2017
Company Name – City, State
  • Greet every customer with a smile.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
CNA06/2010 to 06/2016
Company Name – City, State
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep medical and nursing staff informed of changes.
Bagger01/2006 to 06/2010
Company Name – City, State
  • Greet every customer with a smile.
  • Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
  • Bagged customer purchases while paying mind to industry best practices.
  • Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Answered customer inquiries and provided product guidance.
  • Immediately cleaned all spills on sidewalks and floors to prevent customer and employee injury.
  • Directed customers to appropriate areas in store to assist with locating products.
  • Conducted price checks to verify prices of products.
  • Cleaned dirty checkout areas by decluttering displays and wiping down scanners and counters.
  • Completed customer service duties, including returning unwanted merchandise and retrieving specially requested products.
  • Performed general cleaning duties by washing windows, sweeping and mopping floors, cleaning bathrooms and dusting displays.
Education
High School DiplomaRoswell High School- City, State
Some College (No Degree): NursingEastern New Mexico University - Roswell- City, State
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Resume Overview

School Attended

  • Roswell High School
  • Eastern New Mexico University - Roswell

Job Titles Held:

  • Night Manager
  • Cashier
  • CNA
  • Bagger

Degrees

  • High School Diploma
    Some College (No Degree) : Nursing

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