Night Manager Resume Example
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NIGHT MANAGER
Professional Summary
Highly dedicated and self-motivated night manager well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 2 years of experience to dynamic new position.
Skills
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Work History
Night Manager10/2018 to 01/2020
Rosewood Hotels & Resorts – Santa Barbara , CA
Rosewood Hotels & Resorts – Santa Barbara , CA
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Provided management with feedback regarding employee performance and training needs.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
- Demonstrated new products, procedures and techniques to employees.
- Trained new employees in specific job requirements.
- Established and maintained positive work environment to enhance retention and productivity.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Managed invoicing and payment processing operations.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Cashier09/2016 to 08/2017
Mccoy's Building Supply – Burnet , TX
Mccoy's Building Supply – Burnet , TX
- Greet every customer with a smile.
- Counted cash in register drawer at beginning and end of shift.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Operated cash register for cash, check and credit card transactions.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Educated customers on promotions to enhance sales.
- Assisted customers by answering questions and fulfilling requests.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
CNA06/2010 to 06/2016
Hca – Lake Havasu City , AZ
Hca – Lake Havasu City , AZ
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep medical and nursing staff informed of changes.
Bagger01/2006 to 06/2010
Kerry Ingredients And Flavours – Wisconsin , WI
Kerry Ingredients And Flavours – Wisconsin , WI
- Greet every customer with a smile.
- Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
- Bagged customer purchases while paying mind to industry best practices.
- Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Maintained customer satisfaction by assisting with carrying out goods.
- Answered customer inquiries and provided product guidance.
- Immediately cleaned all spills on sidewalks and floors to prevent customer and employee injury.
- Directed customers to appropriate areas in store to assist with locating products.
- Conducted price checks to verify prices of products.
- Cleaned dirty checkout areas by decluttering displays and wiping down scanners and counters.
- Completed customer service duties, including returning unwanted merchandise and retrieving specially requested products.
- Performed general cleaning duties by washing windows, sweeping and mopping floors, cleaning bathrooms and dusting displays.
Education
High School DiplomaRoswell High School-
City,
State
Some College (No Degree): NursingEastern New Mexico University - Roswell-
City,
State
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Resume Overview
School Attended
- Roswell High School
- Eastern New Mexico University - Roswell
Job Titles Held:
- Night Manager
- Cashier
- CNA
- Bagger
Degrees
- High School Diploma
Some College (No Degree) : Nursing
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