newborn hearing screener resume example with 9+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Dedicated professional with demonstrated strengths in customer service, time management and adaptability. Experienced in troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relations and exceeding goals.
I am eager to establish a career where I will utilize my current skills and gain new knowledge, positively impacting the company and the lives of those around me.
Skills
Cultural awareness
Safety compliance
Customer relations
Training and Development
Recordkeeping and File Management
Bookkeeping
Company Representation
Process Improvement
Vendor Relations
Budget Planning
Experience
01/2020 to 08/2021Newborn Hearing ScreenerCleveland Clinic | Ashtabula, OH,
Performed auditory tests on infants to determine if hearing conditions were present
Worked directly with family and medical providers to follow through on next step procedures
Complied with corporate regulations, policies and procedures to maximize safety, security and timely submissions for state documentation
Organized files, records and handled other support tasks, freeing up managers to take on more pressing responsibilities.
12/2017 to 06/2019Director of AdministrationUnited Way Of America | Irvine, CA,
Implemented weekly audit protocols for each office to recover $5,000-$10,000 quarterly in overdue and missing customer payments
Maintained well-organized and up to date facility with more than 600 vendor relations, invoices and contracts.
Oversaw work of 12 nationwide offices, maximizing job knowledge skills and performance with regular mentoring and on-going monitoring.
Streamlined administrative processes within each office to establish and measure operational accountabilities for revenue, expenditures, and profitability.
Collaborated with departmental leaders and company executives to set and achieve financial goals and new client and client retention targets, striving to optimize customer satisfaction.
10/2016 to 12/2017Hospitality Staffing ManagerDekalb Health | Ligonier, IN,
Employed staff for numerous facets of the industry, bringing the hospitality sector over $50,000-$100,000 in yearly profit.
Managed accounts and supplied staff for a plethora of globally known venues, including Lucas Oil Stadium, Indiana Convention Center and Indianapolis Motor Speedway.
Acting as first point of contact for clients and key liaison between staff and supervisors.
Supported personnel recruitment processes, scouting, and reviewing candidate applications to identify optimal prospects
Addressed employee relation issues, harassment allegations and work complaints.
06/2016 to 11/2016Registered Behavior TechnicianCharlotte Behavioral Health Care | Port Charlotte, FL,
Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
Participated in continuing education and in-service training to advance skills.
Reviewed data and progress reports with management and specialists to strategize program improvements.
Identified and addressed individual problems using clinical team recommendations and solutions.
05/2014 to 04/2016Applied Behavior Analysis TherapistBremen High School District 228 | Midlothian, IL,
Performed 1:1 intensive personalized therapy to a variety of children from ages 2 to 10 with Autism Spectrum Disorders
Implemented programs to improve developmentally appropriate goals for a broad range of skills, such as sociability, communication, play, self-care, leisure, academic skills, and motor development.
Worked daily with management and staff to ensure children receive the best and most effective therapy depended upon individualized programs.
09/2011 to 04/2014Bartender/Waitstaff ManagerMishawakaThe Grotto At Capone's | City, STATE,
Upon promotion was responsible for all opening and closing preparations of bar/restaurant.
Worked with management to create promotions that increased revenue 25% while expanding our target audience.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Mentored and trained new employees on expectations and responsibilities.
11/2012 to 01/2013School Social Work InternMokena Junior High | City, STATE,
Observed therapy delivery, noting treatment models and techniques.
Participated in clinical assessments such as IEP meetings, classroom observations, and small therapy groups to help determine appropriate treatment options.
Studied social worker application of industry values, ethics and best practices.
Facilitated children workshops and classes, such as Rainbow Groups (parent loss) and bullying assemblies to help children develop and become knowledgeable on school wide topics.
03/2009 to 04/2009Alternative Spring BreakManna Food Bank | City, STATE,
Helped cook, package and load vehicles with a wide array of nutritious foods.
Organized and labeled individual meals for specific dietary needs.
Hand delivered meals for over 2,000 families and elderly individuals in the community.
01/2008 to 04/2008Work Study InternParent To Parent Of SW Michigan | City, STATE,
Maintained hard copy and computer files, to ensure office procedures and resources were organized and accessible.
Cold called pass donors to seek continued support in the mission to make resources and treatment available to our parents.
Participated and ran volunteer booths at various venues to gain new innovative employees.
Education and Training
Expected in 04/2014 to to Bachelor of Science | Psychology/Human SciencesWESTERN MICHIGAN UNIVERSITY, Kalamazoo, MI, GPA:
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