Detail-oriented and knowledgeable C.C.M.A skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
History of satisfying patients, maintaining records and increasing sales with a hardworking and disciplined approach. Proficient in documentation, schedule coordination and office management. Familiar with audiology testing protocols and current device offerings.
Skills
Patient care
Regulatory compliance
Documentation skills
Hearing support devices
Continuous improvements
Respiratory equipment setup
Workplace safety
Care plan assessment
Clinical quality program standards
Behavioral management
First aid and safety
Qualified in patient transport
Strong presentation skills
Strong clinical judgment
Education
Weatherford CollegeWeatherford, TX, Expected in 04/2019 ā āCertified Clinicail Medical Assistant :Medical Assisting - GPA:
Tested hearing with complete audiological examinations.
Attended professional development courses to maintain current understanding of industry advances in devices and treatment protocols.
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
Welcomed visitors to office, communicated arrival to team and managed visit expectations.
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
Collaborated with reginal manager to identify ways to improve services for clients.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Collaborated with materials purchasing specialist to meet production requirements and quality standards.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Improved quality processes for increased efficiency and effectiveness.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
Avalon Health Care Group - Home Health Aide American Fork, UT, 01/2010 - Current
Completed entries in log books, journals and care plans to document accurately report patient progress.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Promoted development of healthy lifestyle to meet health and wellness objectives.
Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Checked vital signs on a daily basis and contacted doctor regarding any patient health concerns or behavioral changes.
Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to doctor.
Provided patients with assistance in completing such tasks a cooking and cleaning, effectively reducing daily burden on family members.
Supervised daily activities and provided assistance when needed.
Provided transportation, managing and scheduling appointments.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Documented vital statistics and coordinated with health care providers.
Traveled to clients' homes to provide healthcare services and promote continuity of care.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Constructed cognitively stimulating activities.
Administered blood pressure medication and other medications to patients and remained vigilant for negative side effects.
Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Planned and implemented community outreach and events to provide health education about cancer, self-care and preventative breast examinations.
Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
Provided information about health system navigation, patient rights and health information privacy.
Administered medication as directed by physician.
Provided direct personal care and administrative services to clients.
Assisted clients by performing laundry, meal preparation and other tasks.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Maintained clean, safe and well-organized patient environment.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve communication.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Lung And Sleep Clinic - Certified Clinical Medical Assistant City, STATE, 04/2019 - 01/2020
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collected and documented patient medical information such as blood pressure and weight.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Called and faxed pharmacies to submit prescriptions and refills.
Taught patients about medications, procedures and care plan instructions.
Sanitized, restocked and organized exam rooms and medical equipment.
Documented vital signs and health history for 1 patients every 15 minutes.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to doctors.
Obtained client medical history, including medication information, symptoms and allergies.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Collected all pertinent data and calculations to aid physician in interpreting results.
Maintained detailed records of test results by entering data and patient information into computer.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
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