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Network Technician/Digital Video Technician/Business Services Technician Resume Example

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NETWORK TECHNICIAN/DIGITAL VIDEO TECHNICIAN/BUSINESS SERVICES TECHNICIAN
Professional Summary
An experienced Network and Digital Video Technician with expertise of the installation, troubleshooting and maintenance of high-speed telecommunications and digital video transmission systems. Excellent customer service skills with the keen ability to successfully meet their requirements. Capable of working independently and within a team oriented environment. Exceptional problem-solving and project management skills. Hands-on experience in team and technical leadership. Extensive training and experience in Computer and Information Technology. Certifications: COMPTIA A+, COMPTIA Network+, NCTI Broadband Digital Installer, NCTI Installer Technician, NCTI Service Technician, NCTI System Technician, NCTI Fiber Install and Activate, NCTI Fiber Testing and Maintenance, NCTI Advanced Technician, NCTI VoIP Installation and Repair. Software Proficiency: Microsoft Windows 95, 98, NT 4.0, 2000 Professional, Me & XP, Microsoft Word, Excel, Access and PowerPoint, REMEDY, NetX, VISIO, AutoCAD Lite, ProComm, PCAnyWhere32, Solaris 8, Oracle 8i.
Experience
Time Warner Telecom/Time Warner CableJanuary 2000 to CurrentNetwork Technician/Digital Video Technician/Business Services Technician
New York, NY
  • Performed installation, provisioning, testing, maintenance, upgrading and troubleshooting of CISCO, LUCENT, NORTEL and AURORA network transmission systems.
  • Utilized existing software and other tools to support provisioning and maintenance activities.
  • Installed, programmed, configured, maintained and troubleshot C-COR, IPITEK and ADTRAN Multi-platform and single-platform Digital Video Systems.
  • Configured and troubleshot desktop and laptop computers for PC Based Network interface tools.
  • Installed and provisioned Private Networks, High Speed Routers/Modems, and Various Desk Top Sets for Business Clients.
  • Provided emergency support for reestablishing communications to New York City Hall after 9/11 terrorist act.
The Switch/GlobeCast North AmericaJanuary 1998 to January 2000Operations Manager
New York, NY
  • Managed, trained, scheduled, and provided duties for a 24-hour staff.
  • Designed and edited all data and video circuit diagrams for operations and internal management.
  • Upgraded the existing routing switcher hardware and software to Y2K compliance.
  • Developed and adhered to a yearly budget.
IBM Video Services/ TX MediaJanuary 1997 to January 1998Operations Supervisor
New York, NY
  • Supervised, trained, scheduled, and provided duties for a 24-hour staff.
  • Wrote operations manuals and developed policies and procedures.
  • Assisted in topological creation and maintenance of network infrastructure of DIVICOM MPEG-3 CODECs.
  • Performed Master Control operations of Customer Assistance Center.
  • Provided point-to-point transmission of video and audio broadcast signals across United States using IBM's ATM network.
WTCI NDTCJanuary 1995 to January 1997Master Control Technician/Maintenance Engineer
New York, NY
  • Performed Master Control operations of CLASSIC SPORTS NETWORK and the ODYSSEY CHANNEL.
  • Edited video and audio material for insertion into On-Air network programming.
  • Performed maintenance and troubleshooting of all broadcast equipment.
  • Assembled and integrated systems for editing suites and maintained uplink facilities.
GROUP W NETWORK SERVICESJanuary 1993 to January 1995Master Control Technician
Stamford, CT
  • Performed Master Control operations of HISTORY, OUTDOOR LIFE and the DISCOVERY CHANNEL networks.
  • Edited video and audio material for insertion into On-Air network programming.
WCPX -TV6January 1988 to January 1993Master Control Technician
Orlando, FL
  • Performed Master Control operations of CBS affiliate broadcast studio.
  • Play back of taped segments and set up microwave feeds for live and recorded news shows.
  • Recorded satellite feeds for programming department.
  • Edited video and audio material for insertion into On-Air network programming.
  • Recorded and played back delayed programs.
US NAVYJanuary 1982 to January 1986Electronics Technician/Nuclear Reactor Technician
Groton, CT
  • Operated, maintained and, troubleshot US Naval submarine's nuclear power plant and its supporting systems.
  • Maintained Nuclear Engineering Department's ready service supply spare parts.
  • Received Captain's "DOLPHINS" for mastering all of submarine's ship-wide, onboard duty stations.
Education
Rensselaer Polytechnic InstituteMechanical EngineeringTroy, NYMechanical Engineering
US Naval SchoolsElectronics and Nuclear Power Plant OperationsOrlando, FLElectronics and Nuclear Power Plant Operations
Valencia Community CollegeAssociateOrlando, FL
New York City Technical CollegeEngineering Technology Technology Consulting Services, New York, NY A+, N+, CCNA, MCSE Certification Courses Orion Technologies, New York, NY UNIX Administration, Oracle 8i Administration Certification Courses New York, NY
NCTI Online Technical SchoolBroadband Digital Installer, Installer Technician, Service Technician, System Technician, Fiber Install and Activate, Fiber Testing and Maintenance, NCTI Advanced Technician, NCTI VoIP Installation and Repair. 1
Skills
A+, ATM network, audio, Broadband, broadcast, budget, C, CCNA, CISCO, hardware, Consulting, Clients, Customer Assistance, Digital Video, editing, IBM, laptop computers, MCSE, microwave, Modems, Naval, NETWORK, Networks, NORTEL, Oracle 8i, policies, programming, Routers, routing, Technician, transmission, troubleshooting, UNIX Administration, upgrading, video, VoIP, Y2K
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Resume Overview

Companies Worked For:

  • Time Warner Telecom/Time Warner Cable
  • The Switch/GlobeCast North America
  • IBM Video Services/ TX Media
  • WTCI NDTC
  • GROUP W NETWORK SERVICES
  • WCPX -TV6
  • US NAVY

School Attended

  • Rensselaer Polytechnic Institute
  • US Naval Schools
  • Valencia Community College
  • New York City Technical College
  • NCTI Online Technical School

Job Titles Held:

  • Network Technician/Digital Video Technician/Business Services Technician
  • Operations Manager
  • Operations Supervisor
  • Master Control Technician/Maintenance Engineer
  • Master Control Technician
  • Electronics Technician/Nuclear Reactor Technician

Degrees

  • Mechanical Engineering
    Electronics and Nuclear Power Plant Operations
    Associate
    Engineering Technology Technology Consulting Services, New York, NY A+, N+, CCNA, MCSE Certification Courses Orion Technologies, New York, NY UNIX Administration, Oracle 8i Administration Certification Courses

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