Highly motivated personable IT professional with 16
years of experience including IT Business ownership, providing
MCSE/MCSA/MCDBA/CompTIA A+Certification Training and VUE PEARSON Certification
Testing; IT Management for a non-profit organization for more than 12-years,
extensive knowledge of data networks, VoIP Infrastructure administration and
systems (CISCO routers , switches and applications). Quick self-learner and
innovative troubleshooter, analytical individual, team player with good
interpersonal, organizational, and communication skills. Experienced public
speaker with university teaching experience.
implemented the Synchronization Stations for field technicians at
DEERHAVEN, Murphree, Kanapaha, Kelly Plant, Millhopper and Main Street
facilities - where field techs could access the corporate LAN to download
SAP WorkOrders from MAU - in the days before the Wireless LAN was
equipping GRU Field Service technician trucks with laptops - mounts and
consoles based on the Gainesville Police Department vehicles.
the procurement and installation of laptop mounts and consoles
with Fleet Management, Field Services Dept., GPD and the vendor.
field testing of the first mobile smartphones in GRU - with SPRINT EVDO
companywide demos for Digital and Mobile Work Management application
from major vendors.
Point-To-Point Wireless Technology from MOTOROLA for the CANOPY Wireless
corporate GRU Mobile device requirements and provided recommendations to
installed all Wireless Access Points (more than 50) in the EOC Eastside
Operations Building and configured them to operate with the WIRELESS LAN
Deloitte & Touche SAP consultants to develop and configure the MAU -
Mobile Application for Utilities from SAP and implemented it on all Field
Service Technician laptops.
preparing the GRU Field Service Department for the transitioning to SAP
Mobile Work Orders.
implementing the ITRON Handheld Devices for Field Service Techs and
connecting them to the corporate network.
Helped with the
MV90 project for the METER SHOP in its early days of implementation.
Network Specialist March 2004 to CurrentGainesville Regional Utilities － Gainesville, FL
Information Systems Department, Gainesville Regional Utilities, Gainesville FL 32601 Major Responsibilities Key Member of original CIS/SAP implementation team for SAP/MAU Mobile Asset Management for Utilities, working with outside consultants Deloitte & Touché to configure Field Service Technician's laptops Manage and configure CISCO switches, and PC/Network Interface and port security Liaison with sub-contractors (CNS and POINT-TO-POINT) on major cable installs.
Troubleshooting of Network Connectivity, Phone and Network Equipment (CAT5e CAT6 cable, CISCO Switches, CISCO ISE & VoIP.
Installation/Upgrading CISCO Switches, Implementation of Wireless Network Perform Ongoing On Call Network Services Duties outside of business hours.
Network Specialist March 2004 to CurrentGainesville Regional Utilities GRU － Gainesville, FL
Manage / configure CISCO switches, VLANs and PC/ Network interface and Port Security.
Assist in installing GRU's VOIP (Voice-Over-IP) infrastructure implementation - and installation and configuring CISCO analog voice gateways.
Assist in researching and developing GRU WIRELESS Network Infrastructure with Wireless -Access Points and Wireless hardware appliances.
Configure BELLSOUTH telephone systems.
Coordinate with sub-contractors on major cable installations.
Configure conferencing facilities for customers - web and telephone based.
Assist in the planning of major installations and upgrades like the WIRELESS Project.
Infrastructure Systems Division, Information Systems Dept.
GRU Gainesville Responsibilities Assisting in researching laptop brands/models and selection of laptops for GRU Field Staff.
Researching corporate MOBILE and WIRELESS computing needs to identify available technologies for use by GRU departments and develop recommendations for mobile devices.
Research and field-test wireless broadband technologies like SPRINT EV-DO, HSDPA/UMTS etc.
for corporate GRU use.
Member of the CIS/ SAP team for implementing MAU - SAP - Mobile Asset Management for Utilities for Field Staff that went live in April 2007.
Assisted in implementing changes to MAU application with Deloitte Consultants and GRU field staff.
Assisted with upgrade of Gas and Electric Meter testing and calibration equipment to WINDOWS based-system.
Organized GRU companywide workshops and demonstrations of new Wireless and Enterprise Management technologies by reputed vendors.
Other Experience: Owner and Founder of Eastern Client Servers Inc.
Gainesville FL Microsoft Certified Solutions Provider and Technical Education Center, Gainesville, FL.
Authorized Network Solutions Provider for GATEWAY Corp.
Setup of Windows 2000/NT SQL Servers - Wired and Wireless Networks for business clients.
Remote Management of Client Networks, including user support and troubleshooting for computer networking laboratory.
Installing and configuring hardware and software for business clients.
Lecturer in Sales Management, School of Management Studies.
Cochin University of Science & Technology Responsibilties Teach Sales Management to Graduate MBA full and part-time students.
Coordinate MBA Placement center.
Career Counseling for graduate students.
Business Manager for School of Management's Academic Journal - "INDIAN MANAGER" Business Consultation including Marketing Research projects from institutional clients for mass circulation women's magazines.
Circulation , INDIAN EXPRESS newspaper Regional Edition Responsibilties Manage distribution channel of 1500 field agents.
Manage the transport logistics of distributing the newspaper throughout the state of Kerala.
Administer the Circulation Marketing Department with two assistant managers, inspectors, sales reps, packing department with 50 employees, Liaise with Printing Department to coordinate production and distribution of newspaper.
Manage the design of marketing and promotional programs.
Involved in redesign of newspaper and the upgrade of technology from letterpress to electronic production.
Owner/ Operations Manager September 1999 to March 2004EASTERN CLIENT SERVERS Inc. － Gainesville, FL
Multi National Pharmaceutical and Food Company.
Manage team of medical representatives and assigned territory to meet performance goals.
Mass Communication, 2015University of FLORIDA － Gainesville, FL, US
MBA : Business Administration - Marketing, 1980University of Madras － Coimbatore, TN, INDIA
Major - Marketing Coursework - Operations Research, Marketing Research,