Network Operator Resume Example Waddell & Reed

NETWORK OPERATOR

ProfessionalSummary

A leadership position in the communications field that will utilize my training, skills, and experience operating and servicing communication systems to establish and maintain clear communications.

Skills

Twenty years experienced in telecommunications.
Accurate, efficient, responsible, and able to work well with minimal guidance.
Able to work well under stressful situations.
Vast experience in circuit and link troubleshooting and signal flow.
Proficient in using Microsoft office application such as Outlook, Excel, Word.

Supervised and assigned critical tasks to multiple personnel to meet required deadlines.
Military trained to follow direct and precise instructions.
Able toward as a team member and/or leader.
Able to troubleshoot and resolve hardware, operating systems and applications issues.

Work History

Network OperatorWaddell & Reed - Overland Park, KS01/2017 - Current

Primary responsibilities are troubleshooting and resolving hardware, operating system and application issues.

Responsible for responding to service requests from users, troubleshooting and resolving hardware, operating systems and application issues, researching solutions and configuring, installing and maintaining computers and peripherals.

Network Operations Tech IICenturyLink - New Century, KS05/2003 - 12/2016

Responsible for technically and administratively managing access service trouble tickets reported to the Service Center. Performed appropriate maintenance and provisioning test of PRI, ANALOG, PRIMARY RATE ISDN, HIGH-CAP, T1, T3, FRAME RELAY, ETHERNET and FX circuits using OTTO, React test system, INTAS, PROCOMM Plus. Experience in the NORTEL DMS-100 and LUCENT 5ESS Switches. Act as an interface and initial point of test and isolation for reports origination from IXCs, Local Exchange Carrier, private line customers, and CenturyLink inter-departmental referrals, working in a multi-vendor/multi-technology environment. Deals with CenturyLink's largest customers in timely fashion, courteously and professionally.

Experienced with Multiple Test Boards, ProCumm plus, Telenium, TRACS and all Windows systems.

Technical Analyst TesterTekSystems - New Century, KS10/2000 - 05/2003
Work as a Tier II Testing and Technical Support Analyst. Actively support IXC's LEC's, Sprint Private Line customers and Sprint field technicians in the isolation and restoration of service on existing Special Service circuits and turn-up of new service. Answer incoming calls of customer requests in a polite and professional manner. Perform appropriate test of ANALOG, DDS, PRIMARY RATE ISDN, HIGH-CAP, T1, and FX circuits using the Tapestry and React test systems. Read, update, and close engineering orders. Share responsibility to maintain Sprint LTD special circuits for 13 States around the Domestic U.S.

Transmission System Operator/Maintainer/SupervisorUS Army - Ft Riley, KS10/1996 - 10/2000
Installed, operated, and maintained Mobile Subscriber Equipment (cellular phones) to include line-of-sight and tropospheric scatter communication system, Radio Access Units, associated multiplexing and demultiplexing equipment, DSU/CSU, LANs/WAN, frame relay, ATM, T-1, TCP/IP and VoIP. Supervised, conducted and trained organization and direct support maintenance on large extension nodes, small extension nodes, radio access units, and radio transmission units under stressful environments.

Education

High School Diploma: Northside High School - Warner Robins, GA1996

Mobile Subscriber Equipment Transmission System Course: TelecommunicationsG.T.E., U.S. Army - Ft Gordon, GA1997

Transmission System Course: TelecommunicationsU.S. Army - Ft. Riley, KS1997

Radio Access Unit Operator Course: TelecommunicationsU.S. Army - Ft Riley, KS1999

Small Extension Node Course: TelecommunicationsU.S. Army - Ft Riley, KS1999

Training Course: TelecommunicationsCenturyLink - New Century, KSANALOG, DDS, PRIMARY RATE ISDN, HIGH-CAP, T1, T3, NORTEL DMS100, LUCENT 5ESS and FX Training Course

Resume Overview

Companies Worked For:

Waddell & Reed
CenturyLink
TekSystems
US Army

School Attended

Northside High School
G.T.E., U.S. Army
U.S. Army
CenturyLink

Job Titles Held:

Network Operator
Network Operations Tech II
Technical Analyst Tester
Transmission System Operator/Maintainer/Supervisor

Degrees

High School Diploma :
Mobile Subscriber Equipment Transmission System Course : Telecommunications
Transmission System Course : Telecommunications
Radio Access Unit Operator Course : Telecommunications
Small Extension Node Course : Telecommunications
Training Course : Telecommunications

Network Operator Resume Example

Resume Score: 80%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes