network engineer resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Methodical network administrator with 8+ years of experience in supporting server environments. Resourceful in managing network infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users.


Documented and resolved VPN failure which led to relocation of onsite shared drives to cloud. This implementation provided the company the resources and ability to have full remote work capability utilizing resources which were paid for and underutilized by the company.

  • Network systems installation
  • Network security oversight
  • MS Suite (O365)
  • Windows OS, MAC OS, Ubuntu
  • Cyber Security
  • Business operations
  • Network repairs and maintenance
  • Hardware and software monitoring
  • VMWare (Virtualization)
  • DNS, DHCP, Active Directory, WAN, WLAN, TCP/IP, PowerShell
  • Windows server 2003 to 2016
  • Avaya Proficiency
  • Cisco Equipment Familiarity
Work History
Network Engineer, 02/2019 - Current
Altice Usa Leesville, LA,
  • Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers, and directory services security.
  • Collaborated with founding partner, in disaster planning, network backup and recovery process monitoring.
  • Demonstrated strong analytical, troubleshooting and problem-solving skills.
  • Coordinated establishment of local area and wide area network to provide robust infrastructure and data capacity for new applications and communication between sites.
  • Managed application patches, data backup, security changes and network configuration and replaced boards, changed servers and loaded and tested software applications.
  • Improved MS Exchange migration, switch configuration and fiber optic splicing and termination.
  • Identified means to reduce and control expenses by conducting cost, schedule and contract performance analysis and improving resource allocation.
  • Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
  • Contributed to implementation and support of Cloud Storage for complete remote work capability.
Network Administrator, 09/2017 - 02/2019
Bel Fuse Glen Rock, PA,
  • Facilitated smooth network operations for 100+ on-site users, and total of 500 users across 15 locations.
  • Managed data backups and disaster recovery operations for 500+-person company.
  • Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.
  • Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.
  • Monitored stability of network and wireless services to deliver comprehensive stability.
  • Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Constructed and maintained Virtual Local Area Network (VLAN).
  • Managed windows domain move and raised domain level.
  • Configured, monitored and maintained email applications and virus protection software.
Help Desk Support Specialist, 04/2017 - 09/2019
Airgas Inc Hingham, MA,
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
Bachelor of Science: Computer Network Management, Expected in 06/2017
Western Governors University - Salt Lake City, UT
Status -
No Degree: Computer Networking And Telecommunications, Expected in
Branford Hall Career Institute - Southington, CT,
Status -

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Resume Overview

School Attended

  • Western Governors University
  • Branford Hall Career Institute

Job Titles Held:

  • Network Engineer
  • Network Administrator
  • Help Desk Support Specialist


  • Bachelor of Science
  • No Degree

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