Network Engineer resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Senior-level expert with 7 years of experience delivering on-site network management and support services across diverse industries. Presents programs and solutions to drive growth. Provides supplemental and total management support for IT systems, including establishing and maintaining networks and servers. Strong aptitude for identifying new technologies and solutions to support client needs.

  • Cisco switching expertise
  • IP address structure
  • Network security systems
  • VLAN aggregation
  • Routing protocol expertise
  • 802.1x experience
  • SNMP monitoring
  • Network security architecture
  • SolarWinds support
  • Networking protocol expertise
  • Enterprise WiFi management
  • Firewall management tools
  • WAN Acceleration technologies
  • Subnetting expertise
  • Cisco router and switch security
  • Catalyst and Nexus familiarity
  • MPLS routers
  • Verbal and written communication
  • LAN switching technologies
  • MPLS VPN implementation
  • Network troubleshooting
  • F5 load balancer expertise
  • Ether Channel mastery
  • Network architecture understanding
  • Packet trace analysis
  • Supported datacenter network implementations.
  • Network performance monitoring
  • Firewall technology expertise
  • Strong troubleshooting skills
  • Change Management
  • OSPF routing
  • EIGRP routing
  • Root Cause Analysis
  • Network device monitoring
  • Networking and routing protocol expertise
Work History
04/2016 to Current
Network Engineer Blend San Francisco, CA,
  • Demonstrated success in dealing with firewalls, IDS/IPS, SEIM, access control and load-balancing.
  • Managed, tracked and coordinated problem resolution and escalation processes.
  • Configured, managed and troubleshot VOIP and multi-media (video) distributed systems and platforms.
  • Prepared operational reports, including trouble resolution and analysis, project status, equipment and network requirements.
  • Documented changes that were made to network and all systems, providing evidence of audit trails.
  • Demonstrated advanced knowledge of large-scale global enterprise network operations and security.
  • Attained efficiencies through technology upgrades and process improvements, including paperless document approval system and new automated sales-to-delivery and order processing system.
  • Collaborated on network development, implementation, and maintenance of routers, switches, firewalls and NAC and WAN optimization.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Advised network users regarding hardware requirements, configurations and limitations.
  • Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
  • Provided detailed information on hardware and software products so that appropriate stakeholders could make suitable purchasing decisions.
  • Worked closely with network support team for operational support, tasks and projects.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Collaborated with System Admins in disaster planning, network backup and recovery process monitoring.
  • Planned, implemented and maintained wireless network strategy and operation.
  • Administered software licensing and purchasing for effective installation of network.
  • Installed, supported and maintained company hardware and software infrastructure according to best practices.
  • Performed network security design and integration duties.
  • Technically supported project planning team for development and implementation of proposals and solutions to address hardware and software problems and network emergencies.
  • Provided firewall and VPN management, [Type] security and incident response.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Identified and immediately resolved issues with network devices, including firewalls, switches and routers, and .
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Configured, managed and evaluated multi-protocol network elements for effective end-to-end communications.
  • Diagnosed and executed resolution for all network and server issues.
  • Checked rigorous application of information security policies, principles and practices for continuous delivery of network services.
  • Monitored network hardware operations to evaluate proper configuration.
  • Ensured system functionality and backup for network related equipment.
  • Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.
  • Applied deployment best practices and proper security protocols in network management.
  • Installed and maintained data and voice circuits through routers, switches, and WAN devices.
  • Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
  • Configured and maintained network backup and recovery procedures.
  • Managed application patches, data backup, security changes and network configuration and replaced boards, changed servers and loaded and tested software applications.
  • Performed day-to-day LAN and WAN administration, maintenance and support.
  • Demonstrated strong analytical, troubleshooting and problem-solving skills.
10/2014 to 01/2016
Network Engineer II Verizon Media (Former Oath) Dallas, TX,

· Experienced in change design writing MOPs or turning up network equipment including DSLAMs, aggregators, switches, routers. Network configuration, documentation, and enforcement

· Performed expedited high volume grooms of broadband customers from BRAS to BNG and transition backhaul traffic from IP network to Packet optical.

· Experienced with building new MPLS cloud inside the new data center environment.

· Groomed high volumes of Broadband customers in the access network for Capital Growth, address network capacity issues, off load end of life devices and platform.

· Performed DSLAM GROOM- 200 MOPS, with 100 customers per DSLAM and NSP GROOM with estimated 5K customer per month due to Executive/Customer escalations

· Developed a streamlined process for MSS order flow by creating one team that handle orders from the time they entered operations work queues through RFC implementation

· Created new MSS provisioning plans to reduce overall SLA and existing SLA reduced over 50% from ~50 days to ~20 days

· Designed step-by-step work instructions for network change activity on the Companies broadband data network.

· Designed, validated, and implemented LAN, WLAN & WAN solution per client’s needs.

· Collaborated with Access, Transport, and Data Engineers to determine affective solution and design for network changes

· Evaluated and analyzed engineering order requests to determine design accuracy and feasibility

· Peer reviewed works developed for network change

· Implemented network change requests configuring devices for traffic grooms and ATM to Ethernet conversions

· Performed network configuration, documentation, and enforcement, congestion improvement and optimization

· Created and implemented layer 2 and layer 3 policies

· Provided ATM automation scripts, perform ATM virtual test, perform router test and BD-updates

· Designed and Implemented MOP (VC grooms, VC to VP conversion, ATM to Ethernet cuts)

· Upgraded, Installed, and Migrated VDSL, ADSL, and HDSL, EGW, SFP cards in Calix, Adtran, Cisco, Juniper, T5C devices and performed Calix C7 upgrades

· Vendors: Calix C7, E7, E5 and E3, Redback SE-800, Alcatel-Lucent 7750, Juniper, Cisco

· Designed, Implemented, and managed all aspect of network infrastructure

· Hands-on experience with Ether Channel, Spanning Tree, Trucking, ACLs, Syslo

· Configured Cisco 2960, 3750, 3750, 4500 switches, and Juniper MX960, M10i

· Worked on commissioning and decommissioning of the MPLS circuits for various field offices

· Configuring STP for switching loop prevention and VLANs for data and voice along with Configuring port security for users connecting to the switches.

· Ensure network, system and data availability and integrity through preventive maintenance and upgraded

· Configuring HSRP between the 3845 router pair for Gateway redundancy for the client desktops.

· Configured VRRP & GLBP and VLAN Trunking 802.1Q & ISL, STP, Port Security on Catalyst 6500 switches

· Performed Configuration on ASR 9K Pairs includes HSRP, Bundle Ethernet Config, Assigning dhcp profiles

· Performed OSPF, BGP, DHCP Profile, HSRP, IPV6, Bundle Ethernet implementation on ASR 9K redundant pair

· Involved in L2/L3 Switching Technology Administration including creating and managing VLANs, Port security, Trunking, STP, Inter-Vlan routing, LAN security

· Worked on the security levels with RADIUS, TACACS+

· Completed service requests (i.e. – IP readdressing, bandwidth upgrades, IOS/platform upgrades, etc)

05/2011 to 12/2011
Network Engineer Blend New York, NY,

· Negotiated VPN tunnels using IPSec encryption standards and also configured and implemented site-to-site VPN, Remote VPN.

· Experienced with building the New MPLS cloud inside the new data center environment.

· Experienced with design and implementation of Virtual Switching System (VSS) for both User segment and server segment using 6509-V-E catalyst switches

· Enabled TACACS+ on Cisco devices for authentication, authorization and accounting (AAA).

· Implemented EAP (Extensible Authentication Protocol) for Wireless Networks.

· Implemented with Cisco Layer 3 switches 3750, 4500, 6500 in multi VLAN environment with the use of inter-VLAN routing, HSRP, ISL trunk, ether channel.

· Configured, troubleshoot and maintained Cisco Switches 1900 through 8000 Series including Nexus switches.

· Experience working with Cisco Nexus 2148 Fabric Extender and Nexus 5000 series to provide a Flexible Access Solution for datacenter access architecture.

· Redesigned the 5000 User large office location from the Access, Distribution, Core and WAN infrastructure.

· Experienced with design and implementation of Data center migration

· Worked on Cisco 5500 wireless controller, Cisco Prime and Cisco WAPs.

· Improved application and server Efficiency by installing Cisco ACE load balancer in catalyst 6500 switches and 7600 routers across our global network.

· Involved in configuring IP Quality of service (QoS)

· Involved in designing and implementing QOS and policy map to 2800 series routers for all the branches

· Experienced in Branch Relocation: Connect workstation, servers, etc. Rack and stack Pre-configured new hardware and connect the circuits. Work with Carrier to test and turn-up circuits.

· Experienced on designing and troubleshooting of complex BGP and OSPF routing problems

· Worked on Cisco ASR 5000 EMS for protocol monitoring, session monitoring and auditing and network troubleshooting.

· Improved Client satisfaction by troubleshooting and resolving issues from past implementations, which consisted of various versions of call manager, gateways and switches.

· Engaged in office moves, helped in identifying network requirements of new building, installed new networking hardware, and coordinated with vendors for cabling/wiring.

· Responsible for Cisco ASA firewall administration across our global networks

· Supported customer with the configuration and maintenance of PIX and ASA firewall systems

· Assisted with various duties that will arise including: implementation, configuration, management, rules definition, problem solving, design advice, troubleshooting, updating, maintenance, etc.

Successfully planned and installed network equipment’s for migration of a lab of servers in a main data center with minimal impact to application availability

Expected in 04/2019
Master of Science: Information System Engineering And Management
Harrisburg University - Harrisburg,
Expected in 05/2014
Bachelor of Science: Management Information Systems
Texas A&M University - Commerce - Commerce, TX

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Resume Overview

School Attended

  • Harrisburg University
  • Texas A&M University - Commerce

Job Titles Held:

  • Network Engineer
  • Network Engineer II
  • Network Engineer


  • Master of Science
  • Bachelor of Science

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