Formally educated in high level sales and leadership skills as well as graduate school business management training. Excellent negotiation skills developed through world class sales training and practical sales and industrial purchasing experience. Top flight marketing and outreach skills built through aggressive sales experience. Talented strategic and tactical thinker who is able to link strategy and goals to create value. Trained to deal effectively with line personnel as well as C-Level officers.
Education and Training
MPA: Health Services ManagementMercy College － Dobbs Ferry, NY, USMPA, Health Services Management, Mercy College, Dobbs Ferry, NY (GPA 3.8)
MSACentral Michigan UniversityMSA, Central Michigan University (GPA 3.94 - all coursework completed, less final project)
BS: Business ManagementUniversity of MarylandBS, Business Management, University of Maryland Assorted Professional Management Skill Courses US Marine Corps Curriculum Developers Course
Motivation techniques specialist
Staffing management ability
Government relations knowledge
Relationship and team building
Sound decision making
Staff training and development
01/2013 to 01/2015
Nephrology Social WorkerMaster of Public Administration in Healthcare － Dobbs Ferry Bronx, NY
Graduate Student/VA Work Study (Graduation date: February, 2015)
Final GPA: 3.8
Studied courses with a healthcare focus on leadership, management, finance, law and government, organizational performance, strategic planning, information systems, and others. Bronx, NY 2013-present)
Developed database of contacts for Native American tribes in the New York, New Jersey, Connecticut, and Pennsylvania regions. This database is to be used for a veteran's outreach program for the tribes.
Performed various projects and office tasks for Michael G. Williams, Nephrology Social Worker. Self Employed (Rancho Santa Margarita, CA 2012) Business Operations Consultant
Advised local small companies on the use of best business development practices and developed Balanced Scorecards for use as business efficiency guidance systems.
01/2011 to 01/2012
Corporate Solutions Sales ManagerWumbus Corporation － Irvine, CA
Responsible for developing the market for company's new Learning Management System.
Closed $1000s in sales of company's safety training media with major corporations and government organizations.
01/2010 to 01/2011
Membership DirectorDirectBuy Long Beach － Long Beach, CA
Performed presentation seminars for prospective members, and mentored new employees on successful sales techniques to close membership deals.
Consistently placed first or second in sales volume each month.
01/2010 to 01/2011
Business Development ManagerVoda Communications － Long Beach, CA
Grew inorganic sales by prospecting and closing organizations such as the National Association of Realtors, National Rifle Association, Outdoor Affinity Telecom, and others. These efforts led to an increase of 30% in our revenue.
Led a 3 person sales team and created sales training, phone scripting, and metrics to determine the effectiveness of company's sales efforts.
01/2009 to 01/2010
Business Development Manager/Marketing ManagerFirst Response Financial Services － Newport Beach, CA
Increased business by 60% in this start-up company by creating company's strategic marketing plans and translating those plans into actionable tasks.
Built marketing scorecard to ensure plans were performing to standard. By monitoring our scorecard, we were able to save $1000s in cash by exploiting gaps.
01/2008 to 01/2009
Account ExecutiveThomasNet － Costa Mesa, CA
Closed 12 new clients in 8 month period during extreme down economy in Southern California's industrial market. Personal overall sales for this period were in excess of $200,000.
Advised business owners and C-Level executive clients on effective online industrial marketing.
01/2006 to 01/2008
SalesStaples, Inc － La Mirada, CA
Employed Professional Sales Skills (PSS) techniques in consultative sales situations. Closed Real Mex Restaurants (parent of Chevys, El Torito, and Acapulco restaurants) by using PSS principles. Personal total sales volume was in excess of $250,000.
Served as Corporate Express' spokesperson to a major buying organization (MBO). Duties included liaison and public speaking engagements for organizations within this MBO. Personal total sales volume was in excess of $1,500,000 during this period.
01/2004 to 01/2006
Channel Sales ManagerCentergistic Solutions － Orange, CA
Set company record by closing $70,000 of software sales in a single month.
Sold high-end call center software to clients such as Anheuser-Busch and Bank of Montreal for overall sales in excess of $500,000.
Managed channel and direct sales teams and managed teams' prospecting activities. Team's total sales were over $4,000,000 during 2006.
01/2002 to 01/2004
Business Wargaming Consultant/FacilitatorKappaWest － Laguna Hills, CA
Led business wargaming sessions for Kodak, Pep Boys, Timken Precision Steel, and others.
Trained teams of high ranking executives (VP through C-Level) during business wargames.
01/2001 to 01/2004
Organizational Development CoordinatorProbe Manufacturing － Costa Mesa, CA
Constructed Balanced Scorecard for contract electronics manufacturing company. This effort enabled the company to raise its valuation, resulting in acquisition by an investment group.
Saved company $10,000s in insurance costs and more than $250,000 in lost productivity by developing and administering an OSHA-approved Injury and Illness Prevention Plan and system.
Co-directed effort to win the California Award for Performance Excellence (CAPE). CAPE is a direct Malcolm Baldrige National Quality Award emulation. My efforts proved successful, and our company won the Silver Award in 2003. Senior Purchasing Manager
Managed purchasing effort for contract electronics manufacturer. Decreased Bill of Materials source time from 5 days to 2 days by automating the quoting and ordering systems by creating a MS Access database application.
Developed and instituted guidelines for negotiating Bill of Materials purchases, and negotiated material pricing and contracts to beat standard cost figures. Average savings were 10-15% off standard cost.
Co-directed effort to win the California Award for Performance Excellence (CAPE). CAPE is a direct Malcolm Baldrige National Quality Award emulation. My efforts proved successful, and our company won the Silver Award in 2003
California Award for Performance Excellence (CAPE) auditor certification (Baldrige Award emulation)
Distinguished Graduate (97.2% final grade), USMC Advanced Leadership Course (1999)
Various military awards
PUBLIC SPEAKING: Represented Corporate Express as the company's official spokesperson for a major academic purchasing group (ACSI) and led breakout sessions at numerous trade shows in Southern California
TECHNOLOGY: Microsoft Office (Word, Excel, PowerPoint, Outlook), Salesforce.com, SalesLogix
Marine CorpsUnited States Marine Corps Senior Staff Non-Commissioned Officer Honorable Discharge Held US Government Top Secret Clearance
Marine Executive Association (National & NYC groups)
Served as Corporate Express' spokesperson to a major buying organization (MBO). Duties included liaison and public speaking engagements for organizations within this MBO
Sales, Business Development, Database, Sales Manager, Closing, Prospecting, Clients, Overall Sales, Buying/procurement, In Sales, Training, Direct Sales, Sales In, Access, Award, Bill Of Materials, Bom, Cape, Contracts, Electronics Manufacturing, Its, Ms Access, Ordering, Org Development, Organizational Development, Pricing, Purchasing, Purchasing Manager, Quoting, Standard Cost, Business Operations, Finance, Healthcare, Operations, Strategic Planning, Learning Management, Learning Management System, Machine Safety, Safety Training, Sales Of, Solutions, Sales Volume, Marketing, Sales For, Consultative Sales, Professional Sales, Created Sales, Increase, Metrics, Person Sales, Sales By, Sales Team, Sales Techniques, Sales Training, Scripting, Successful Sales, Telecom, Cash, Strategic Marketing, Translating, Account Executive, Buying, Developed Sales, Liaison, Aggressive Sales, Class, Comprehensive Large Array Data Stewardship System, Excel, Leadership Skills, Microsoft Office, Ms Office, Outlook, Powerpoint, Publishing, Purchasing Experience, Sales And, Sales Experience, Salesforce.com, Saleslogix, Word, Business Management
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Companies Worked For:
Master of Public Administration in Healthcare
DirectBuy Long Beach
First Response Financial Services
Central Michigan University
University of Maryland
Job Titles Held:
Nephrology Social Worker
Corporate Solutions Sales Manager
Business Development Manager
Business Development Manager/Marketing Manager
Channel Sales Manager
Business Wargaming Consultant/Facilitator
Organizational Development Coordinator
MPA : Health Services Management MSA BS : Business Management
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