Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Seasoned manager successful at developing product roadmaps and leading cross-functional software teams from prototype to release. Excels at project cost planning and iterative development.  Self-motivated and experienced in supporting network infrastructure for multi-user and remote environments. Adept at communicating with key stakeholders in assessing project needs. Detail-oriented manager who excels at leading product strategy and business development using in-depth knowledge of market trends. Establishes clear objectives for team members and enforces deadlines to keep projects on track. Talented IT professional specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches. Accustomed to managing multiple projects and priorities in fast-paced environments. Innovative and solutions-focused IT Project Manager with more than 17 years in network engineering, software delivery and enterprise project management. Certified IT Project Manager experienced in managing projects related to applications and software tools installation and migration, server Virtualization and end user computing. Certified Senior Project Manager specializing in IT infrastructure and application deployment. Troubleshooting expert who keeps up-to-date with the latest trends in the technology industry.
  • Agile methodologies
  • Business process improvement
  • Six Sigma Certification
  • Change management
  • Requirements gathering
  • Iterative development
  • Project cost planning
  • Collaboration tools
  • Service-oriented architecture
  • Risk mitigation and management
  • Results-oriented
  • Platform scalability forecasting
  • Mitigation plan development
  • Systems Development Life Cycle (SDLC)
  • Platform scalability forecasting
  • Mitigation plan development
  • Effective multi-tasker
  • Product launches
  • MS Project
  • Data analysis
  • Strategic planning
  • Team player
  • Certified in Risk and Information Systems Control
  • Systems Development Life Cycle (SDLC)
  • MS Project
  • Product launches
Work History
Naval Officer, 01/1982 - 06/2002
US Navy , STATE, 20 year Aviation career culminating as a Squadron Commanding Officer.
  • 3800 Combined Fight hours
  • Top Secret Security Clearance
Held every key department head position including:
Assistant Maintenance Officer, Maintenance Officer, Safety/NATOPS Officer, Admin Officer, Legal Officer, Training Officer, Operations Officer,
Executive Officer
Awarded 3 Navy Achievement Medals for outstanding service
Master of Science: Aviation Safety, Expected in 1996
Naval Postgraduate School - Monterey, CA
Bachelor of Science: Business Logistics / Marketing / Business Law, Expected in 1979
Penn State University – State College - PA,
  • Seventeen years PMO, Program/Project Management Office Implementation, Software Delivery, Test Centers of Excellence & Data Center Operations.
  • Six Sigma Black Belt – Completed 3 projects in 15 months totaling $28 million dollars in savings and cost avoidance.  
  • Assisted with training 3,500 IT personnel through Six Sigma foundations and Lean Six Sigma Principles.
  • Implemented several PMO practices including PPM tool and implementation, (Clarity), Project Template Wizards and Project Audit Standards.
  • Implemented a TMMI level 4, Test Center of Excellence w/126 FTE Testers ensuring each FTE attained certification. Reduced production defect leakage to 8% from 15%.
  • Implemented a Security Operations Center in concert with Information Security Policies and the NOC in a record setting 6 months.
  • Implemented a Windows Server Virtualization Program across two Data Centers thereby extending the physical footprint out 5 years.
  • Architected a Data De-Duplication program for 3 Petabytes of SAN storage.  Achieved no-growth for the year for the first time ever in the company's 25 year history.
  • Managed an $80 MIL Systems Integration IT budget supporting 650 IT developers and contractors while establishing a metrics based project review and audit board.
  • Hired 125 New FTEs in a single year to meet growth and demand.
  • Key Negotiations and implementation of an MSSP, (Managed Security Service Provider) with UNISYS. This was a true follow the sun implementation in conjunction with daily penetration testing that was implemented in 6 months.  Interviewed and seeded a team of 8 Security professionals to build out a NIDS, HIDS, WIDS, NAC and Network Penetration Program.
  • Managed the Corporate Operational Security Assessment and Implemented a full PKI process and certificate management within the two Data Centers and external clients.
  • Negotiated PKI Certificate contracts with both VeriSign and GeoTrust while Implementing a full PKI and certificated management process with savings in excess of $1.0 MIL. Negotiated and implemented a Distributed Denial of Service contract with AT&T providing full upstream heuristic monitoring and protection of our inbound connectivity providing our shareholders with a first line of defense upstream in the network.  An insurance policy for some 14 million web registered users.
  • Managed a multi-site Production Sustainment team (108 FTEs) that increased on-line availability from 97% to 99.92% and reduced open production defects by more than 50%. (704 to 326 in less than one year).
  • Managed and delivered an 18 month, $85 MIL Business Integration project for an enterprise Pension Payroll system. This was the first company effort expended around Data Re-Architecture and Oracle RAC.
  • Department Head for both Operations Architecture Governance and Development Architecture Governance boards
  • Chaired a Strategic Architecture Team encompassing a 3-year business look-a-head coupled with vendor and platform roadmaps.
  • Managed a Global Data Center Expansion & Implementation across all of Europe complying with all Safe Harbor Laws.  
  • Crafted an implementation plan for the Data Center of the Future, Server and Data Virtualization, Disaster Recovery, RPO & RTO.
  • Designed a Dual Data Center Disaster Recovery program with a 4 hour Fail-Over SLA on all Tier 1 Applications, utilizing Active/Active Architecture and Tier 1 web solutions.
  • Authored & Published a “Whitepaper” on Data Center “Green Computing” and Server Consolidation.
  • Conducted a product evaluation/Proof of Concept of IBM/DataStage and Informatica for the World’s Largest Television Merchandiser.
  • 20 year retired Navy Veteran with 3800 flight hours and system testing of the world GPS, APS -80, APS-128, ISAR radar systems, electronic warfare systems and overall systems integration
  • Managed more than [100] projects with budgets totaling $[125 MIL].

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School Attended

  • Naval Postgraduate School
  • Penn State University – State College

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  • Naval Officer


  • Master of Science
  • Bachelor of Science

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